Bartender (NIGHT SHIFTS)

Bartenders are responsible for delivering consistently exceptional guest experiences to all guests of City Winery. Duties include preparing and serving alcoholic and non-alcoholic beverages for all patrons, maximizing tasting bar and overall beverage sales by educating guests on beverage offerings, assisting in floor service by tending to tables as needed, assessing and anticipating guest needs, and making recommendations.

Interact with guests, take orders, serve food and beverages, handle transactions, and support guest service needs from beginning to end

Prepare and serve alcoholic and non-alcoholic beverages for patrons within the standards of City Winery

Upsell, increase check average, compete in sales incentives, drive marketing promotions & special events, and promote the City Winery brand

Perform opening and closing duties including set-up, maintenance, and breakdown of the area within the allotted time frame not to exceed 20% or maximum of 2 hours of the scheduled shift time

Interact with guests, take orders, and serve food as needed

Assist in floor service by attending to tables as needed

Follow all health and safety regulations, including enforcing laws and ordinances in the handling and provision of alcoholic beverages

Handle payment transactions and maintain accurate cash drawer

Adhere to and abide by cash handling procedures as per Company standards

Serve wine, beer and liquor in proper proportions and glassware and charging proper prices for beverages

Maintain a working knowledge of City Winery brand, history, culture, and programming, both in venue and restaurant

Ensure proper amount of bar supplies and inventory is always readily available

Maintain cleanliness and safety of work areas including bar, floor, shelves, taps, coolers, and storage areas

Follow all company policies, procedures, and guidelines including being ready to work at scheduled shift time, in uniform, with neat and presentable appearance

2+ years’ experience as a bartender in a fast-paced, high-volume service environment and/or equivalent relevant experience

Strong work ethic, team player, and exceptional guest service skills

Ability to consistently deliver high-quality guest experiences, exceed guest expectations, and strive to create a memorable experience at every City Winery visit

Ability to execute professional guest service experience

Ability to handle all guests with composure and hospitality

Strong knowledge of wine, craft beer and craft spirits

Must be fluently literate in English including ability to read, write, communicate, conduct basic business-related mathematics, and able to accurately function a POS

Ability to work a flexible schedule including days, nights, weekends, and holidays

Ability to perform physical requirements of the role including standing/walking for entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 50lbs.

We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.

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