Head of Project Management (Remote)

Are you a results-driven project leader with a passion for workplace technology and a talent for strategic consulting? Appspace is seeking an experienced Project Manager to join our Appspace Professional Services team.

In this role, you will lead high-impact professional services engagements – spanning space reservation, intranet, and digital signage projects – while serving as a strategic advisor who helps enterprise customers unlock the full potential of the Appspace platform. You will report directly to the Manager, Strategic Professional Services, and work alongside a team of Solution Architects and Solutions Consultants to drive adoption, empower workplace experience transformation, and deliver measurable outcomes for our clients.

A Day in the Life of a Project Manager

• Project Leadership & Delivery
• Own end-to-end delivery of strategic professional services projects, including space reservation systems, intranet infrastructure deployments, and digital signage implementations.
• Develop and manage project charters, scopes of work, timelines, budgets, risk logs, and stakeholder communication plans from kickoff through go-live.
• Proactively identify and mitigate project risks, escalating appropriately while maintaining client confidence throughout the engagement.
• Conduct project retrospectives and post-implementation reviews to capture lessons learned and strengthen delivery methodology.
• Support executive-level discovery sessions and workshops to understand client business objectives, operational challenges, and technology environments.
• Platform Expertise & Best Practices
• Maintain a deep, current understanding of Appspace's product suite — including space reservation, digital signage, and intranet solutions — to provide credible strategic consultation.
• Connect customers to internal subject matter experts, contributing to the development of repeatable delivery playbooks, solution templates, and best practice documentation for the Professional Services team.
• Support customers on platform governance, content strategy, information architecture, and utilization analytics to maximize ROI.
• Serve as a trusted advisor to enterprise customers, providing guidance on Appspace solutions, platform capabilities, and workplace experience best practices.
• Partner with Sales and Customer Success teams to scope new service opportunities, contribute to pre-sales support, and develop compelling services proposals.
• Provide structured feedback to Product and Engineering teams based on client insights, deployment patterns, and market trends to inform the Appspace product roadmap.
• Contribute to the continuous improvement of service offerings, delivery processes, and team operational excellence.

5+ years of professional experience in workplace technology, SaaS implementation, enterprise IT, or management consulting.

• Proven track record of leading and delivering complex, multi-stakeholder technology projects from initiation through completion.
• Demonstrated experience with change management principles and driving successful user adoption of enterprise platforms.
• Ability to operate both as a strategic advisor and a hands-on project executor, adapting to the needs of each engagement.
• Strong organizational skills with the ability to manage multiple priorities and client engagements simultaneously.

Project management certification (PMP, PRINCE2, or equivalent) or a formal background in professional services delivery.

• Consultative services experience in a customer-facing technology advisory or implementation role, ideally within a SaaS organization.
• Familiarity with workplace experience technologies, including space reservation platforms, digital signage, or internal communications solutions (Appspace experience is a strong plus).
• Experience developing and delivering customer enablement programs or workshops for enterprise audiences.
• Knowledge of workplace strategy frameworks, hybrid work models, or facilities and workplace management best practices.
• Exposure to enterprise integrations common in workplace tech deployments (HRIS, IWMS, AV systems, SSO/directory services, MS 365).
• Bachelor's degree in Business, Technology, or a related field.

Employer paid medical, dental and vision coverage.

• Flexible work schedules.
• Remote work opportunities.
• A casual dress work environment.
• Training allowance.
• Training days off.