Head of Operations (Remote)

Install the Engine. Scale the Machine.

This is not a typical "Head of Ops" role. This is a scale inflection role.

Emailable has been built founder-led. Now we\'re installing a revenue-focused operator to turn aggressive growth into a predictable machine.

If you\'ve scaled a chaotic $5M–$25M ARR SaaS and know what breaks between scrappy and scalable, keep reading.

If you want comfort, skip this.

What We\'re Building

Emailable powers high-volume senders who live and die by inbox placement — Tech & SaaS, Ecommerce, Professional Services, Travel & Hospitality, Media & Publishing.

When deliverability drops, they bleed revenue. We\'re becoming the verification + deliverability infrastructure layer for that ecosystem.

This role is about making revenue predictable while we scale aggressively.

What You Own

You own the revenue engine. Not meetings. Not culture slides. Not "alignment." Revenue.

Specifically:

Forecast accuracy (±10%)

Pipeline discipline

Net Revenue Retention

Gross churn reduction

Enterprise expansion

Revenue visibility across the org

You will run sales, marketing, customer support, and engineering.

If revenue misses, it\'s on you. If we scale hard, you\'re the architect behind it.

What This Role Is Not

Not corporate COO

Not process theater

Not a founder babysitter

Not maintenance mode

We want a builder. Someone who has:

Cleaned up messy CRMs

Killed fake optimism in forecasts

Reduced churn in usage-based SaaS

Installed discipline in scrappy teams

Worked directly with a driven founder

If you\'ve only operated inside polished enterprise orgs, this likely isn\'t for you.

What Success Looks Like

By Day 90

Clean forecasting system

Clear segmentation

You running revenue meetings

Founder removed from operational noise

By 12 Months

Revenue predictable

Enterprise motion repeatable

NRR strong and stable

Internal execution tight

Long-Term

Scale toward eight figures

Revenue leadership under you installed

Infrastructure-level positioning in Media & Publishing

Who Thrives Here

You might be:

A VP Revenue at a growth-stage SaaS who\'s capped

A Head of RevOps already doing CRO-level work

A COO at a scrappy martech company

A former founder who learned revenue discipline the hard way

You are:

Calm under pressure

Direct

Comfortable challenging a CEO

Obsessed with numbers

Energized by growth

Fully remote: globally distributed, optimized for deep work and autonomy

Competitive base + performance bonus

Flexible time off: no policies, no counting days

Home office & productivity budget

Professional development budget (courses, certs, conferences)

Family-friendly: paid parental leave, flexible schedules

Mental health & wellness support

If you want stability and incremental growth, this isn\'t for you.

If you want to build the revenue machine behind a category-defining infrastructure company, apply below or reach out directly.

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