Customer Service Plumber

Experienced Service Plumber Wanted
Allen Service has provided first-class home services to Fort Collins residents for over six decades. As we expand our plumbing, heating, and air conditioning expertise into the Denver Metro area, we are looking for an experienced Service Plumber to join our team! We pride ourselves on a "neat and clean-cut" appearance and exceptional communication. If you enjoy getting to know customers and have a positive, contagious attitude, we want to meet you!
Why work for Allen Service?

• Medical (3 affordable medical plans to choose from), Dental and Vision Insurance
• Short-Term and Long-Term Disability, Life Insurance
• Employee Assistance Program (EAP)
• Flexible Spending Accounts, Health Savings Accounts, Supplemental Medical Insurance, Pet Insurance, and ID & Legal Shield
• Tuition Reimbursement
• Paid Time Off and 9 Paid Holidays
• Performance pay scale based on experience and licensing - our plumbers earn $80,000-$175,000 annually!

Cultivate strong customer relationships by understanding customer needs and expectations during in-home plumbing service calls.
Diagnose, analyze, and resolve plumbing issues in both residential and commercial environments.
Install, maintain, and repair plumbing systems and boilers.
Pinpoint the root cause of plumbing malfunctions and execute necessary repairs as specified in work orders.
Ensure all work adheres strictly to safety and quality regulations.
Comply with established service standards, work instructions, and customer requirements.
Maintain a clean and organized work site, along with a well-inventoried service vehicle.
Ensure the accurate and timely submission of invoices, timecards, customer feedback, and service option forms.
Actively engage in all company training sessions, continued education programs, meetings, and events.
Minimum of 2 years of plumbing experience, including expertise in drain cleaning, water heater installation, toilet repair/replacement, and other general plumbing services.
A Colorado Plumbing license is required, along with strong knowledge of local plumbing codes.
Boiler experience (service, maintenance, and installation) is preferred.
Proven ability to diagnose, troubleshoot, and resolve complex drain and plumbing issues efficiently.
Proficiency in advanced plumbing techniques, including video inspection, line locating, and hydro-jetting.
Must be comfortable and able to safely climb and work from ladders, scaffolding, or bucket trucks at various heights.
Work is performed both indoors and outdoors and is not limited by weather conditions. May work in extreme temperatures, including heat and cold, as well as in dusty, wet, or dirty spaces.