Phlebotomist - health
ICONMA
Medical Research
Our client, a Entry Phlebotomist I company, is looking for a Medical Research for their Greenville, NC location.
The ENTRY PSR I/Lobby Experience Coordinator (LEC) helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable. This individual will also utilize Phlebotomy skills to grown within the company.
The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. Must assist with cleansing the facility and miscellaneous tasks.
Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
Be willing to work both in the lobby and in a draw room with patients to help with breaks that need to be covered
To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
High level of customer service experience/skills are required - this is critical to the heart of the role
High school diploma or equivalent REQUIRED - no exceptions
Phlebotomy experience is required, even if just an intern/externship to learn the basics
Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).
Some Phlebotomy experience is REQUIRED
Keyboard/data entry experience a must.
This is primarily a Lobby Greeter position to help patients check in at the kiosk and to help them feel more comfortable while waiting to be called back for their labs to be run - Will fill in for breaks and cover for staffing shortages
Health Benefits
Excellent growth and advancement opportunities
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