Support Services Person ll

Client Relationship Representative

Lumina Agency Inc is a forward-thinking organization dedicated to delivering high-quality creative and operational solutions. We value precision, collaboration, and continuous improvement. Our team thrives in a professional environment where attention to detail, adaptability, and growth are encouraged. At Lumina, every role plays a vital part in bringing ideas to life and supporting efficient production processes.

Job Description

As a Client Relationship Representative, you will serve as a key point of contact between Lumina Agency Inc and our clients. This role is ideal for individuals who excel at communication, enjoy building trust-based relationships, and are passionate about delivering outstanding service while supporting business objectives.

Responsibilities

Build and maintain strong, professional relationships with clients

Serve as a primary contact for client inquiries and ongoing support

Understand client needs and provide appropriate solutions and guidance

Coordinate internally to ensure a seamless client experience

Maintain accurate client records and documentation

Proactively identify opportunities to enhance client satisfaction

Represent the company with professionalism and confidence at all times

Qualifications

Strong communication and interpersonal skills

Ability to build rapport and trust with diverse clients

Excellent organizational and time-management abilities

Problem-solving mindset with attention to detail

Ability to work both independently and as part of a team

Professional attitude and customer-focused approach

Willingness to learn and grow within the company

Additional Information

Competitive salary ($47,000 $52,000 annually)

Clear growth and advancement opportunities

Ongoing training and professional development

Supportive and collaborative work environment

Stability within a growing and reputable company

Alphabe Insight