Full Time - Client Services Rep

Bonus based on performance
~ Bonus based on performance
Flexible schedule
Training & development
This is a field-based, relationship-building role with a product that’s genuinely easy to believe in. You’ll drive a planned route on Indianapolis north/south side and nearby suburbs every day, introducing our repair service and building relationships with the property managers and facility managers who keep calling back once they’ve seen what we can do. No sales background required — you’ll be given a proven script and real coaching from day one.

Competitive Pay — $50,000–$70,000 OTE (base salary + commission + bonuses). Your base is guaranteed — commission grows as your accounts do.
Time Off — Paid holidays and paid time off.
Work-Life Balance — Full-time, standard business hours — no nights, no weekends. Most of your time is spent in the field; light admin can be done from home or wherever works for you.
Training & Support — Structured onboarding, national sales training at Surface Experts HQ, weekly 1:1 coaching, and access to a dedicated support center for admin assistance.
Start your morning at office: plan your route, review your target accounts, prep follow-up notes from the day before.
Walk into apartment communities, maintenance offices, and commercial properties to introduce yourself and build relationships with the people who make repair decisions.
Deliver a proven introduction and ask questions to better understand the needs and motivations of our customers.
Follow up with contacts who weren’t available, keep your pipeline moving, and watch early conversations become recurring accounts.
Log every visit, note, and follow-up in our software before your day ends.
That foundation transfers well here, and we’ll give you the tools and coaching to build on it.
People-oriented and persistent — You’re comfortable introducing yourself to new people and building rapport quickly. Your job is to absorb it, deliver it well, and keep improving with coaching.
Retail or customer service — you know how to read a room and handle objections gracefully.
Hospitality — you’re used to making people feel at ease and building rapport quickly
Property management or real estate — you already speak the language of the people we call on.
Must be based in or near Indianapolis — daily travel throughout the north and south side and nearby suburbs.
Comfortable learning new software — CRM and routing tools provided and trained.
Bilingual English/Spanish a plus.
We can fix minor damage to many surfaces, including bathtubs, cabinets, floors, appliances, countertops, furniture, elevator panels… you name it! Our services save time and money compared to resurfacing or replacing, so satisfied customers keep coming back. Surface Experts of Central Indiana is a growing franchise with the support of a national organization’s systems and training. You’ll have direct access to the owner, quality leads loaded into your software, and consistent support from day one.

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.
Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Put Business Needs Above Personal Wants
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.