Head of Project Management

The Project Manager is responsible for overseeing moderately complex strategic account projects from initiation to completion, ensuring they are delivered on time and within budget. This role leads and coordinates service deployments for key strategic customers while serving as the primary client‑facing representative, maintaining customer satisfaction, contract compliance, and operational excellence. The Project Manager also coordinates project activities supporting facilities management and mechanical equipment lifecycle initiatives, while developing Team Leads and promoting leadership growth, accountability, and collaboration. While supporting data center operations, the role primarily focuses on administrative, leadership, and client relationship management responsibilities.

We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well‑being, your family, and your future:

Time to Recharge : Enjoy8 company‑paid holidays,2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.

IncludingMedical, Dental, and Vision that you can enroll in starting on Day 1. Peace of Mind : The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.

Your financial future matters : Enjoy our employer‑supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.

Wellness Support: Extra Protection & Perks: Through discounted group programs, such as legal services,home & auto insurance,pet insurance, andID theft protection for life’s unexpected moments.

Monday - Friday

Client Relationship Management

Act as the primary point of contact for the client, ensuring consistent communication, alignment of goals, and customer satisfaction.

Lead regular client meetings to review performance, KPIs, and project updates.

Takes ownership for validating the project’s statement of work and contract terms with the client, including both technical and commercial elements, and is the lead contact for the client.

Project Planning).

Assist in workforce planning, including scheduling, task delegation, and succession planning.

Oversee Team Leads in monitoring site operations, safety compliance, and day‑to‑day team management.

Support cross‑training initiatives to reduce knowledge silos and promote operational resilience.

Administrative & Reporting

Maintain accurate and timely reporting of site activities, staffing levels, and performance metrics.

Manage documentation of policies, standard operating procedures, and escalation processes.

Continuous Improvement & Strategic Projects

Support rollout of company‑wide initiatives within the data center environment.

Coordinate with leadership on long‑term planning and resource allocation.

Minimum of 5+ years of experience serving as a project team lead, project manager, facilities manager, or in a related leadership role, preferably within a data center environment.

Minimum of a high school diploma or GED required; associate or bachelor’s degree preferred.

Hands‑on experience with electrical power distribution equipment and its application in mission‑critical environments, including switchgear, UPS systems, fire and security systems, and other building systems. Demonstrates strong practical knowledge of data center infrastructure, with the ability to interpret and review one‑line and three‑line electrical drawings.

Led project planning and execution for facility improvements and mechanical equipment installations and maintenance.

Experience guiding and developing project teams to drive performance improvements and achieve measurable results.

Strong client‑facing skills with a solid background in customer service, relationship management, and conflict resolution. Strong technical acumen with familiarity in data center operations and facility systems preferred. Working knowledge of building and IT infrastructure systems, including but not limited to medium‑voltage switchgear, diesel generators, UPS systems, power distribution equipment, fire and security systems, as well as cooling and heating systems.

Strong organizational and administrative skills, with expertise in reporting and the ability to manage multiple priorities effectively. Proficient in Microsoft Office applications, including Word, Excel, Teams, and Outlook, as well as other computer tools and software commonly used for project management, data analysis, and team collaboration.

PMP or equivalent project management certification preferred but not required.

Hours: Full‑time, primarily business hours with flexibility for occasional overtime to include client meetings or escalations; Office‑based within a data center environment with periodic floor walks; Travel: Very Limited, depending on client or project needs.

Ability to lift and carry heavy equipment, up to 40lbs.

Ability to climb ladders and multiple flights of stairs to access elevated equipment

Ability to bend, stoop, kneel, and reach for equipment related tasks

Ability to differentiate between color‑coded warning signs, labels, and cables

Ability to work in environments with a wide variety temperature inside a facility.

Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow

Possession of a valid driver’s license for work‑related travel, as required

Our comprehensive benefits include health, dental, and vision insurance, Health Savings Account (HSA), gym discount, mental health, Discounted Group Life & AD&D, Discounted Group Short & Long‑term Disability, 401(k) retirement matching, PTO/paid holidays, and parental leave. Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at View email address on click.appcast.io.