Head of Delivery Management

Are You Ready to Make It Happen at Mondelēz International?

This position is required to be on-site in Elk Grove, CA (No Relocation Available)

You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management.

The Supervisor, DSD Delivery is responsible for effectively driving execution against all core KPI’s. Being directly engaged with the delivery drivers – provide ongoing coaching, working with customers, and managing the standard work processes for IDSD Delivery Pillar, while optimizing service and ensuring cost management. The Supervisor, DSD Delivery will act as the Driver Methods Lead supporting the first level of DMS meeting in the field. KPIs: Driver Safety incidents/accidents, DUPH, OT%, Driver review and management of high-risk drivers across the branch.

day to day plans including order/route management, inventory management, employee performance, and daily communication with internal/external customers and stakeholders.

SAFETY : Responsible for driving plans that reduce branch incident/accident rates, ensuring a successful roadside inspection, holding monthly safety/SHAPE meetings, ensuring effective and compliant pre and post trips inspections, and conducting a successful branch safety audit.

Responsible for ensuring accurate order fills (Target TQA / Walmart ASN order accuracy reports), and route compliance and on time deliveries at the store level. Participates in cross functional meetings with Demand/Fulfillment Planning, Retail Teams, Customers Teams, and HQ Support including LPT meetings, District Sales meetings, and Retail X meetings.

COST : Driving lowest cost per case in delivery operations by executing against annual productivity plans, lean six sigma/BPE projects, maintaining the loss prevention network regarding waste and employee performance management. across entire delivery operation (delivery, cross-dock). Manage local hourly employees (Union and Non-Union) including coaching, developing and disciplining and developing relationship with local labor unions.

Coordinated hotel reservation for overnight drivers and processed related expenses including per diem submissions.

Managed and distributed refusal data to the Pacific Mountain Region and the Northern California sales teams, delivering daily and weekly refusal reports.

Maintained daily branch manifest logs and Proof of Delivery (POD) records using Quick Base.

Scheduled weekly LTL freight shipment and managed carrier coordination and documentation.

Prepared and submitted monthly Absentee Tracker KPI Data.

Supports driver methods training

SAP

Driver’s Methods Training / Smith systems Training

Warehouse Labor Planning (WPP); Managing Employee Performance; Labor Management (Union); Team Building

Local Planning Team Meetings (Linkage with Demand/Fulfillment/Sales/Customer Planning)

Federal / State Regulatory Compliance & Law (DOT, OSHA, Worker’s Compensation, HR Policies)

Educational background in business, logistics, or related field (recommended but not required).

2-5 years of field logistics experience.

Understanding of consumer-packaged goods (CPG) industry.

line leadership experience managing hourly union/non-union employees

Enhanced skills related to branch management & DSD processes and procedures.

Development, team building, and customer orientation

Travel requirements: Work schedule: 2nd Shift (1:30PM to 10PM)

In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Many of these benefits are subsidized or fully paid for by the Relocation support available.

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. We have corporate offices, sales, manufacturing and distribution locations throughout the to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact View phone number on click.appcast.io for assistance.

RegularWarehousing & Logistics Operations Management Customer Service & Logistics

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