Head of Programme Management

Provides direct supervision, coaching, feedback and evaluation to Residential Managers with the completion of his/her job duties.Assist the Director of Residential Services with preparing payroll.Ensures apartments and homes are maintained in proper condition to ensure compliance to regulatory requirements and support for the lifestyle of people served.Works with the person supported and their team to develop the Person-Centered Individual Service Plan (ISP) process, planning and implementation is completed.Ensure and monitors residents progress toward achieving objectives at least monthly and adjusts implementation strategies, accordingly, providing retraining to staff as necessary.Ensures residential, medical, behavioral and other clinical portions of the ISP are completed for services provided or contracted by Ada S. Conducts Person Centered Planning meetings.Ensures all interdisciplinary team members are invited to all meetings, including but not limited to: 30-Day Person Centered Plan (PCP) for new admissions, annual PCP review, any subsequent IDT meeting needed prior to annual PCP review, hospitalization/rehabilitation discharge planning, ADA S. Completes implementation strategies for outcomes written by ISC within 20 days of receiving parent/guardian approved PCPs and documents implementation strategy approval attempts (3 minimum).Providing all home staff with initial training on implementation strategies, and additional training as requested by home management. Maintains documentation of training for all direct care staff.Develops outcomes that support quality of life and represent what is important to and for the individual served.Ensures staff are trained in all required topics, including but not limited to First Aid, CPR, Individual Rights, Incident Management and Reporting, ISP goal documentation, and all required trainings; conducting relevant training as neededOversees new staff orientation applicable to the program, site, and individual.Coordinates service delivery and case management for services provided or contracted.Completes Mental Health Assessment for all individuals served with primary mental health diagnoses (SLOF), including quarterly and six-month reports.Attends all psychiatric appointments for individuals on their caseload and ensures required paperwork is complete/provided.Administrative supervision of health care functions to include coordination of medical appointments, medication administration, medication exchange and health care documentation.Assists with management of individual funds in accordance with policies and procedures.Manages all data collection.Providing clear and concise, step-by-step instructions for implementation by direct care staff.Providing all home staff with initial training on implementation strategies, and additional training as requested by home management. Maintains documentation of training for all direct care staff.Prepares for internal/external monitoring, surveys and audits.Job Requirements:Education: This position requires a minimum of a bachelor's degree in a Human Services Field or a similar area from an accredited college or university.Experience: Minimum 5 years of experience working directly with people with Developmental Disabilities and 3 years of progressive management experience.Must demonstrate the experiences, belief, attitude and awareness that indicate cultural sensitivity to the client population served.Must be able to partner with persons supported individually, in family, to help them mobilize resources and their inner capacity to address problems they face.Ability to deal with problems involving several concrete variables in standardized situations. Ability to read and interpret documents such as instructional materials, operating instructions, books, catalogues, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization. Environmental Conditions: The noise level in the work environment is usually moderate. This description documents the general contents and requirements of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.QualificationsEducationRequiredBachelors or better in Human Services or related field.Minimum 5 years of experience working directly with people with Developmental Disabilities and 3 years of progressive management experience.