Bartender/Guest Services

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

COMMUNITY NAME

The Bartender is responsible for beverage hospitality and services in the bar, lounge and other social areas in the community. In this role, the Bartender will greet, assist with beverage selection and serve our residents, family members and guests while assisting and maintaining a high quality, positive, safe physical and social environment. The Bartender is responsible for maintaining a clean and sanitized work area, clears and resets tables, set up the bar and lounge for hospitality service and restocks bar for next day service.
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Resident and Guest Service

Provides hospitality beverage service to residents, family members and guests while maintaining and exceeding Sunrise hospitality and service standards.
Assists residents with beverage selections and responds to pertinent questions about beverage items.
Practices safe, sanitary food and beverage handling and service.
Reports any changes and or concerns about resident beverage consumption or change of conditions to supervisor.
Encourages socializing activities with our residents in part of customer engagement however alcohol consumption is not allowed while performing bartender duties.
Refers to and follows the Sunrise House Rule, “No Gifts or Tips” policy for guidelines and compliance concerning gratuity from residents, family members and guests.
Reviews, Tableside dining tablet, and SCC, to learn pertinent information and any resident’s physical and behavioral changes.
Practices and observes all safety and risk management and prevention procedures.
maintains personal sanitation, hygiene and health standards.
Maintains and protects the confidentiality of resident information at all times.
Clears and resets tables for hospitality service.
Prepares the set up the bar and lounge for service.
Restocks the bar for next day service.
Maintains communication with Supervisor regarding inventory of products and services per Sunrise procurement procedures and service standards.
Risk Management and General Safety

Partners with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promotion of Risk Management programs and policies; Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS) and Lockout Tagout procedures.
Training, and Contributing to Team Success

Commits to serving our residents and guests through our Principles of Service.
Contributes in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
Building Customer Loyalty
Building Trust
Planning and Organizing
Quality Orientation
ability to add, subtract, multiply and divide in all units of measure
Must comply with minimum age requirement per state/province regulations to serve alcohol (18-21 years of age depending on state/province regulations)
Able to make responsible choices and decisions and act in a resident’s best interest
Ability to effectively present information and presentation delivery in a small group setting or individualized situations to residents, family members, guests and social events hosted by the community
As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance
As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.
Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Paid time off (PTO), sick time, and holiday pay
myFlexPay offered to get paid within hours of a shift
Tuition Reimbursement
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon successful completion of required pre-employment screenings and health evaluations in accordance with applicable federal, state, and local laws. Covid 19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities.
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).