Senior Banker, Full-Time

Senior Banker

Job Category: Retail

Full-Time

On-site

Hourly Range: $24.59 USD to $34.43 USD

Job Type: Hourly, Full Time 40 Hours

Who We Are: At NVE Bank, A Division of Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. As a result of Ion's continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!

This individual thrives in an environment that encourages teamwork and promotes inclusion by working with a variety of people.

As a Senior Banker, you are responsible for: Providing superior customer service and perform banking functions with a high level of expertise. Performing all customer service activities including opening accounts, customer account inquiries and maintenance, teller transactions and branch operations. Contributing to establish branch profitability goals by cross selling products/services to new/existing customers.

Project a positive and highly professional image of self and the Bank by consistently delivering service in line with company service standards/service philosophy.

Possess excellent working knowledge of all bank products and services, including business banking.

Actively identify customers' financial & banking needs and opportunities that result in referrals to all business partners.

Proactively meet with customers face to face and over the phone to provide product and service recommendations that will meet their financial needs.

Promote, cross-sell and upsell bank products and services to customers.

Some networking at the discretion of the Relationship Mgr.

Open accounts, perform account maintenance and provide customer service solutions timely and accurately.

Interview applicants with completed applications, answer customer questions regarding loans, submit loan applications and assure all documentation is accurate.

Required to register with the Nationwide Mortgage Licensing System and Registry (NMLS) and maintain a unique identifying number with appropriate training.

Possess an excellent working knowledge of branch systems, including but not limited to procedures, policies, cash handling and transaction processing.

Accurately balance self and branch office daily; Process customer transactions accurately and courteously.

Assist in resolving problems with branch equipment, balancing, operational issues.

Ensure that the Bank's security policy and program and the Bank's loss prevention guidelines are carried out within the branch.

High school diploma required.

Two to five years retail banking experience including teller, sales or some comparable combination of education and experience.

Health Insurance (Medical, Dental Vision)

• Life Insurance
• Disability
• Employee Assistance Program
• 12 Paid Holidays
• Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.