Head of Service Management

Operations Service Manager
As an operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating reinforcing the company's core values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.
3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large sized, multi-unit retail organization.

• Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
• Experience utilizing scheduling and reporting computer software.

You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.
We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.