Head of Project Management
ServiceMaster by Haven Restoration Group
The Project Director is an operational leader responsible for the full lifecycle of restoration and reconstruction projects— from estimating and scope development through execution, financial performance, and final closeout. The project director is responsible for revenue generation through accurate estimating, margin protection through disciplined job cost management, and operational excellence through strong field knowledge. In addition to personally managing complex or high-value projects, the Project Director supports estimating strategy to ensure work is won correctly and executed profitably. This position owns production revenue, gross profit performance, and client satisfaction.
Bonus based on performance
Company car
Dental insurance
Training & development
Conduct site inspections to assess scope of loss and construction requirements.
Manage estimate revisions based on carrier feedback.
Ensure projects are bid and contracted at margins aligned with company targets.
Project Management & Execution
Oversee projects from contract signing through final completion.
Develop project schedules and coordinate labor, materials, and subcontractors.
Conduct regular site inspections to monitor quality and progress.
Resolve scope discrepancies, field issues, and customer concerns.
Maintain accurate project documentation including notes, photos, and reports.
Financial & Job Cost Accountability
Own gross profit performance across assigned projects.
Monitor labor efficiency, subcontractor costs, and material usage.
Partner with accounting to ensure accurate billing and timely collections.
Support AR efforts on escalated accounts when needed.
Lead complex claim negotiations and supplemental discussions.
Ensure client satisfaction from initial contact through project completion.
High school diploma required.
Ability to participate in on-call rotation as required.
Bachelor’s degree in Construction Management, Business, or related field preferred.
5+ years of construction project management and estimating experience.
Proven track record managing project financial performance.
Deep understanding of residential and commercial building systems.
WRT – Water Damage Restoration Technician.
FSRT – Fire & Smoke Restoration Technician.
This role requires frequent job site visits and the ability to:
Navigate active construction sites safely.
Work in varying indoor and outdoor conditions.
Gross profit performance
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