Full Time- Auto Parts Counter Sales

Parts Advisor
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. By refusing to settle, you can help redefine what's possible and shape the future of mobility.
The Parts Advisor (back counter) position will oversee parts operations within the service center to provide the highest level of customer satisfaction while maximizing return on investment through parts inventory management. The Parts Advisor is an integral part of service center operations focused on parts efficiency to support seamless operations.
Effectively manage parts inventory by anticipating and addressing business needs to optimize operations
Maintains an accurate and effective parts inventory control system that includes perpetual and annual inventories
Order inventory and special-order parts for repairs
Receive parts orders and stock them efficiently in designated storage area or assigned bins
Effectively manages parts transfers from one Lucid Service location to another if applicable
Generates parts estimates for customers, insurance companies or internal fleet vehicles to be sold by service advisor
Stay up to date on latest part revision changes and refresh local inventory accordingly
Achieve and maintain a high First Time Fill Rate (FTFR) for the Service Center's Parts Department, ensuring timely and accurate service
Organize and oversee parts warranty returns, both in the system and physically
Interpret and understand automotive terminology, enabling accurate and efficient part searches within the catalog allowing for precise parts ordering
Promote sales of accessories according to Lucid guidelines
2 5 years of experience as a Service Parts Advisor (back counter), with a strong track record of efficiently dispatching parts to technicians in the shop to support seamless operations

• Proficiency in parts catalog search for specific repair needs
• Willingness to obtain forklift certification, demonstrating a commitment to safety and operational efficiency in the workplace
• Excellent communication and customer service skills
• Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
• Full-time, including weekends or extended hours during busy periods
• Willingness to complete Lucid provided CPR training post hire
• Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire

AA/BS in either Automotive Technology or Business Management, or equivalent work experience
Previous OEM Parts training
Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; experience, education and training; Base Pay Range (hourly) $28 $38 USD
Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
At Lucid, we believe diversity strengthens everything we build. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.
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