Head of Bank Products

Did you know that Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $89 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven’t forgotten who keeps us in business, meaning we’re committed to the success of our customers, and our employees. Here, the possibilities are endless - come for a job, stay for a career.
The Enterprise Commercial Product (ECP) department of Zions Bancorporation has just opened an opportunity for a Product Manager - Centralized Entitlements . The PM is responsible for managing a platform that provides consistent, secure, and auditable access across digital channels and APIs, eliminating fragmented access logic and accelerating the delivery of new portals and services in the future. By enabling intuitive self-service for both internal and external users—including customers and delegated users—the solution will reduce operational risk, improve compliance, and support scalable growth across commercial and enterprise platforms. The PM manages all aspects of assigned products to maximize product potential and profitability.
The ideal candidate understands that product management is cross-functional and involves business development, strategic thinking, market research, client interaction and experience design, architecture, resource planning and general awareness of goals versus constraints. PMs are accountable for finding the best balance between various stakeholders including third party vendors, internal and external customers, and long-term strategies.
The ideal candidate for this position will have the skills and experience to provide:
Product Management Act as the Product feature/functionality expert (SME)
Maintain and continuously improve organizational product assets including FAQ, sales materials, training documentation, and operational workflows
Monitor vendor releases and participate in vendor reviews
Nurture supplier relationships and strive to be an extraordinary partner
Conduct product sales, implementation, and service training
Identify issues quickly, escalate and bring to closure, with a critical focus on client experience
Interface with sales, sales support, marketing and operations partners to engage customers and inform customers of the detailed features and functionality of product offerings
Contribute to the financial success of ECP products, including pricing strategy and growth opportunity identification for products/services
Interact with senior management on matters requiring coordination
Product Development Identify new product opportunities
Stay abreast of client needs and market trends
Work with integrated vendors to provide input into vendor product roadmap
Define product roadmap in accordance with IT Governance Guidance and prioritization from Sales
Write business cases and requirements
Deliver new product initiatives to market through comprehensive compliance and risk review processes, to commercialization preparations, to training and launch activities
Ensuring product suite is managed end-to-end during all phases of the product life cycle (introduction-growth-maturity-decline-sunset)
Risk Management Manage regulatory changes that affect product offering
Respond to regulatory requests for information
Assist with risk management activities
Manage supplier relationships
Perform annual AML/BSA review
Education/Experience, Skill And Abilities We want a highly-motivated individual and a self-starter who has:
Bachelor's degree preferred in business, marketing or other related fields with relevant experience in product management, product analysis, or other directly related experience.
6+ years’ experience preferred
Merchant Services expertise and experience strongly preferred
Extensive knowledge/experience of bank services/products preferred
Must have strong problem solving and project management skills
Strong interpersonal skills to interact with all levels of the organization
Strong relationship builder with outstanding written & verbal communication skills
Must be able to effectively manage multiple ongoing projects and adapt to shifting priorities
Ability to collaborate effectively across diverse groups
Ability to be self-motivated, work independently, take initiative, demonstrate creativity and work in a deadline-oriented environment
Must be organized, detail-oriented, and able to multi-task
Well versed in MS Office suite
Agile experience preferred
A combination of education and experience may meet the above requirements.
Location Houston, TX or Midvale, UT
Benefits Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees enrolled in an accredited degree program
Employee Ambassador preferred banking products

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