Full-Time Lead Optician

Licensed Optician Team Lead-Riverside, CA-LensCrafters
Brand: LensCrafters Location: Riverside, CA, US, 92503 Store # : 009407 LensCrafters Position: Full-Time Total Rewards: We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Because quality care helps us see the joy in life. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers' expectations.
Welcome all customers, set expectations with customers
Acts as a leader in optical acumen
Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
Ability to multi-task, prioritize & manage time with competing priorities
Strive to achieve exceptional results on Brand KPIs & competencies
Take pride in store appearance, help to keep store clean, attractive & organized
Inform management of safety opportunities; Adhere to company policies & procedure, including discounts, promotions & inventory management
High School graduate or equivalent
Strong customer service skills: communicator, listener & team builder
Knowledge of current store merchandise
Familiarity with POS, computers & calculators
Previous customer service & retail experience

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.