Head of Food Services

Bench Patient Services Manager
As a Bench Patient Services Manager, you will provide flexible, system-wide support across an 8-hospital acute care network. You will step into Patient Services leadership roles as needed to ensure smooth operations, strong patient satisfaction results, and seamless coordination between Food & Nutrition Services, Clinical Nutrition, and Nursing. This role is ideal for a proactive, service-focused leader who thrives in dynamic environments and enjoys supporting multiple facilities.
Bench leaders play a critical role in stabilizing operations, supporting transitions, training teams, and ensuring consistent patient meal service across the system—including diet compliance, meal accuracy, service recovery, and patient experience initiatives.
Key Responsibilities

Assess and support patient foodservice operations at multiple hospitals based on patient population, clinical direction, and facility needs.
Hire, train, coach, and develop patient services team members across supported locations.
Ensure compliance with dietary restrictions and modified diets while meeting patient preferences within diet order guidelines.
Help patient services teams achieve or exceed patient satisfaction goals through high-quality service, accuracy, and responsiveness.
Ensure compliance with all federal, state, and accrediting-agency regulations, including HIPAA, confidentiality standards, and patient rights policies.
Participate in—and at times lead—patient satisfaction initiatives, departmental meetings, and facility-wide Quality Assurance/Performance Improvement (QAPI) programs.
Support tray assembly, delivery, call center/diet office functions, and bedside service workflows depending on facility needs.
Serve as an operational stabilizer during leadership vacancies, new program rollouts, audits, or periods of increased volume.
Qualifications

Associate degree with one (1) year of foodservice experience or bachelor's degree in food service management, nutrition, or a related field.
Certified Dietary Manager (CDM), Dietetic Technician Registered (DTR), or Registered Dietitian (RD/RDN) preferred.
At least one year of foodservice management experience, preferably in an acute care environment.
ServSafe® certification desirable.
Strong computer skills, including Microsoft Office, EMR systems, and diet office/foodservice software platforms.
Strong communication, leadership, and customer-service skills.
Associates at Morrison Healthcare are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Retirement Plan
Flexible Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Certain positions may require Florida Level 2 background screening. Details:
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1516208
Morrison Healthcare

AMY S MILLER