IT SysAdmin

Systems Administrator
The System Administrator I provides foundational operational support for enterprise infrastructure and systems. This role contributes to the maintenance, monitoring, and support of core platforms including servers, identity services, messaging, virtualization, and storage.
Designed for early-career IT professionals, this position offers hands-on experience in enterprise operations, security practices, and modern infrastructure technologies under the guidance of senior team members.
Essential Job Duties:

Assist with installation, configuration, and maintenance of Windows and/or Linux servers
Perform routine system health checks, patching, and updates under supervision
Monitor system alerts and escalate issues as needed
Troubleshoot system, server, and application issues and assist with root cause analysis
Support backup operations and verify successful job completion
Identity & Access Management

Create and manage user accounts, permissions, and access rights in Active Directory
Assist with onboarding and offboarding system access processes
Support Active Directory and DNS administration
Messaging & Collaboration Systems

Assist with administration and support of Microsoft Exchange and Office 365 environments
Monitor and support email flow, including Mimecast integration
Troubleshoot email delivery, routing, and security-related issues
Infrastructure Platforms

Assist with support of VMware virtualization environments
Support storage management, including monitoring performance and capacity
Security & Compliance

Apply patches and updates to maintain system security in alignment with company policies
Follow security procedures and report suspicious activity or incidents
Support vulnerability remediation and compliance activities as directed
Operations & Collaboration

Update system documentation, runbooks, and configuration records
Follow standard operating procedures and change management practices
Collaborate with Service Desk, Network, Security, Database, and Application teams
Support project tasks and system implementations as assigned
Maintain awareness of emerging technologies and best practices
Perform other duties as assigned
Reporting Relationships:
Reports To: Senior Director, IT Infrastructure & Operations Direct Reports: None Interfaces With: Service Desk, Network Team, Security Team, Database Team, Application Teams, Business Units
Requirements:

• Associate or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 1–3 years of general IT experience (Service Desk, desktop support, or entry-level infrastructure role)

Windows operating systems (server and desktop)
Networking fundamentals (DNS, DHCP, TCP/IP)
Active Directory and identity management concepts
Microsoft Exchange / Office 365 fundamentals
Experience with:

~ IT ticketing systems and support processes

Preferred Qualifications:

Basic scripting experience (PowerShell or Bash)
Understanding of virtualization platforms (e.g., VMware)
Basic understanding of enterprise storage systems
Familiarity with backup systems such as Rubrik or similar solutions
Exposure to email security platforms (e.g., Mimecast)
Entry-level industry certifications (e.g., CompTIA A+, Network+)
Physical Requirements:

Ability to sit at a computer terminal for extended periods of time
Ability to be physically present at the designated office during normal business hours
Ability to support occasional after-hours maintenance or on-call responsibilities
Hybrid role based on Return-to-Office (RTO) policies (currently three days per week in the office; subject to change)
Development & Progression:
This position is intended as a developmental role within the IT Infrastructure & Operations organization. It provides a foundation in systems administration, security practices, and enterprise operations, preparing employees for advancement to System Administrator II and other specialized infrastructure roles.
Compensation:
Compensation Range: $75,000-$85,000
Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. This position is not eligible for a variable pay component as part of the hiring range.
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 10 paid company holidays.
ScanSource, Inc. is an Equal Opportunity Employer

EOE/M/F