Head of Operations Management (m/w/d)

Carvana Line LeadAt Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards.We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.Position Overview:The Line Lead is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.Meet or exceed inventory production goals on a daily, weekly and monthly basis.Engage assigned team, provide appropriate coaching, development and performance management; Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.Monitor and ensure adherence to systems, policies, procedures, and performance standards.Review and approve identified mechanical and physical defects of incoming inventory.Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.Effectively manage multiple associates, including ensuring appropriate employee development and performance management.High School Diploma or GED equivalentExperience using computersMust be at least 18 years of ageDemonstrated functional expertise in one or more areas pertaining to Carvana's reconditioning processDemonstrated understanding of our current reconditioning processes and lean principlesValid unrestricted driver's license with a clean driving record in the last 3 years.Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.Ability to maintain high volume and high-quality content in a fast-paced environment.Ability to work overtime and on weekends.Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.What we'll offer in returnFull-Time Position with a competitive salaryMedical, Dental, and Vision benefits401K with company matchA multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much moreA great wellness program to keep you healthy and happy, both physically and mentallyAccess to opportunities to expand your skillset and share your knowledge with others across the organizationA company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career developmentA seat in one of the fastest-growing companies in the countryLegal stuff: All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.