Head of Programme Management

Join our team and become a part of a supportive community dedicated to individual and community enrichment.
Catholic Community Services (CCS) is a faith-based organization, rooted in the values of Love, Justice, Truth, and Freedom, that has continually served the community for the past 80 years. We seek individuals who are motivated, compassionate, and eager to make a difference in their community. Schedule: Monday - Friday (8am - 5:30pm)
Type: Full-Time / Exempt
The Adult Residential Services Program Manager is responsible for providing leadership of Direct Support Professional (DSP) staff and all daily service delivery activities for the people living at the assigned 24/7 supported residential group homes. This position is responsible for supporting the broader program vision, standardization of systems, quality service and supporting the overall program compliance and maintaining a high level of service quality across all homes. The Residential Manager is responsible for the provision of appropriate care for persons with Intellectual/developmental disabilities, to guide and assist them in their development and activities within the home and community life. Additionally, the Residential Manager is responsible to assure DSP staff receives the support they need to perform their highest and best work, maintain compliance, maintain customer and parent/guardian satisfaction, and operate the home or program according to the annual operations budget.

Employer contribution to Employee/Spouse/Dependent medical coverage

• 401(k) Retirement Plan Employer Match
• Flexible Spending Accounts Medical/Dependent Care (FSA)
• Health Savings Account (HSA)
• Group Life Insurance Plan
• 6 Paid Holidays/ Holiday Pay
• Mileage Reimbursement
• Annual performance evaluations and pay increases
• Employee Assistance Program
• Legal Guidance
• Emotional/financial guidance
• Multiple Dental Plan Options
• Voluntary Life & AD&D Insurance
• Discount Gym Memberships with Certain Medical Enrollment
• On the job training and CPR/First Aid certification

Bachelor's degree in behavioral science, social science, or a closely related field and two years human services related experience;. OR an associate degree in behavioral science, social science, or a closely related field and four years of human services related experience; OR high school diploma/GED and six years of human services related experience. Reliable transportation, valid driver's license with a driving record that permits coverage under the agency's corporate auto liability policy, be able to drive company vans to transport customers, and personal automobile liability insurance coverage.
Verifiable professional management or supervisory experience.

maximize resources and eliminate overtime/Agency usage
Documentation proficiency: documentation is objective, accurate, person-centered and of good overall quality, in written and electronic form. Examples are T-Logs, GERs, health tracking, DSP performance documents, training documents, etc.
Competencies in the areas of medical support, positive behavior support and Activities of Daily Living (ADLs) with the ability to train.
Communicate effectively with all persons (oral and in writing).
Be flexible and work in a fast-paced environment.
Drive a full-size passenger van equipped with a wheelchair lift.
Maintain confidential information.
Participates in hiring, supporting, training, and terminating staff.
Model leadership, self-accountability, and professionalism within their home(s) to support a safe, welcoming, and positive environment for individuals we serve, employees, and visitors.
Trains, supervises, and evaluates all staff in accordance with organization/program policy and procedures to ensure high quality of care to individuals served.
Responsible for ensuring clear instructions are established for each shift and each shift change meeting.
Complete unannounced visits to assigned homes for each shift (including weekends) at least monthly.
state licensing OARs, CCS policies, Program Procedures, and the Individual Support Plan (ISP) for person's receiving services.
maximize staffing resources and minimize the use of overtime and external temporary staffing hours.
Reconcile customer funds at a minimum of one time per month.
Responsible for managing individual's funds including banking, bill pay, and benefit limits in accordance with the individual's ISP.
Support the coordination of Day Support Activities (DSA) for persons served in partnership with the associated DSA staff members.
Model relationships with people served in a nurturing, consistent, warm, caring, adult-appropriate and trauma-informed manner.
Responsible to support the broader program vision of standardized, quality service and supporting all homes to be in compliance with applicable standards of quality services.
Manage more than one home due to Program Manager vacancies, as applicable and assigned by the Program Director.
Ensure customer medication administration is conducted according to program policy.
Ensure documentation regarding the progress of each consumer is conducted using approved data collection methods.
Ensure assigned home/program maintains a clean and healthy living environment including the reporting and coordinating of maintenance needs.
Ensure meal planning and meal preparation in conducted in accordance with dietician orders.
Ensure planning and execution of regularly scheduled recreational, entertainment, and leisure activities is conducted for people receiving services.
Exhibit professional behavior that exemplifies the mission, community commitment, vision, values, and traditions of Catholic Community Services of the Mid-Willamette Valley and Central Coast.
Ensure the policies and procedures of CCS as outlined in the Organizational Operating Procedures, Standard Operating Procedures, and the Employee Handbook are implemented during the assigned work shift.
Ensure all safety measures as required by OSHA and Catholic Community Services are in compliance during the assigned shift.