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Head of Compliance Operations

Action Ambulance

Leadership Role Full-Time – Make an Impact Where It Matters Most

You’ll be part of a culture that values people just as much as performance, ensuring your impact is felt across the organization.

In this leadership role, you will be responsible for cultivating an environment where every team member feels seen, heard, and genuinely appreciated, while upholding the highest standards of compliance with all regulatory, contractual, and internal requirements. You will promote a culture rooted in integrity, transparency, and accountability, proactively identifying risks and implementing effective solutions. A strong focus will be placed on driving financial performance by identifying opportunities for growth, improving billing accuracy, reducing denials, and enhancing collections through close collaboration with billing teams and provider education. You will lead ongoing recruitment and retention efforts by fostering engagement and building a connected, high‑performing team. Additionally, you will set the standard for professional communication and leadership presence, represent the organization with confidence, and champion a culture of respect and continuous improvement. Leveraging data, metrics, and trends, you will guide both operational and strategic decisions, including the use of financial and payroll data to make informed staffing decisions that ensure efficient coverage, maintain service quality, and control costs. You will also establish and monitor key performance indicators to support sustainable growth and continuous organizational success.

Proven leadership experience with a focus on both people and performance

A mindset of ownership, accountability, and continuous improvement

It is not designed to be interpreted as comprehensive inventories of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. This job description is not an employment agreement or contract.

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Vacancy posted 3 days ago
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