Commercial Field Adjuster - Property

Property Adjuster

Property Adjusters investigate commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. Negotiate settlement of claims with varying complexity and perils.

Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory

Reviews and utilizes financial statements to adjust moderately sized business interruption losses.

Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure.

Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes.

Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim.

Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Meet time requirements of the policy and fair claims handling practices.

Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability.

Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made.

May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel.

Qualifications: Knowledge of property insurance; commercial property claims; claims investigation, loss assessment, evaluation and reserves; financial analyses; insurance regulations; negotiation and settlement of moderate complexity claims; other skills required in a focus on customers; an ability to build relationships, mentoring and training less experienced team members, listen (i.e., comprehend nuances and acknowledge others' viewpoints), write business correspondence, produce accurate work, manage projects, manage vendors; and use core applications/spreadsheets as normally acquired through a bachelor's degree or equivalent; successful completion of required internal training programs and AIC (Associate in Claims) module 33; Ability and willingness to travel to the site of a catastrophe for assignments that may last several weeks.

About Us: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.