Customer Service Officers

Service Advisor - Legacy Dodge – Fort McMurray, AB

Legacy Dodge in Fort McMurray is currently seeking a motivated and customer-focused Service Advisor to join our team.

As a Service Advisor, you are the first point of contact for our service customers. You will schedule service work, explain recommended and required services, and ensure clear communication between customers and Service Technicians. This role is ideal for someone who thrives in a fast-paced environment and enjoys delivering exceptional customer experiences.

Greet customers and respond to service inquiries

Schedule service appointments efficiently

Explain service recommendations, timelines, and costs clearly

Sell recommended services and related merchandise

Process payments and handle basic financial transactions

Investigate and resolve customer concerns professionally

Maintain accurate records, statistics, and service documentation

Perform general office and administrative duties as required

Previous dealership experience is an asset

Sales experience is an asset

Comfortable using computer systems and automotive software

Strong customer service and communication skills

Passion for the automotive industry

Performance-based bonuses

If you are someone who takes pride in your work, enjoys helping customers, and wants to be appreciated and rewarded for a job well done, we want to hear from you . All resumes will be kept confidential and remain on file for three months.