Head of Client Support Services

Title: Service Manager
Location: Madison, AL 35756

Requisition Number: 227065

Job Description
Cintasis seeks a Service Manager to directly manage our customer‑facing Service team. Responsibilities include hiring and performance management; managing overall team performance; providing leadership by fostering a safe working environment; successful resolution of customer‑related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory, and payroll goals; managing a budget and dealing with operational issues that affect service. Hands‑on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick‑up and delivery of products or services; driving a company‑owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world‑class service and goodwill to customers; performing managerial duties.

Skills/Qualifications
Required

Valid driver's license

High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Preferred

Experience in industrial sales or customer service

Availability to start within two weeks after offer made/accepted

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Competitive Pay

401(k) with Company Match / Profit Sharing / Employee Stock Ownership Plan (ESOP)

Disability, Life and AD&D Insurance, 100% Company Paid

Paid Time Off and Holidays

Skills Development, Training and Career Advancement Opportunities

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

Job Category: Service

Organization: Rental

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift

Nearest Major Market: Huntsville

Job Segment: Payroll, Service Manager, Performance Management, Manager, Finance, Customer Service, Human Resources, Management

#J-18808-Ljbffr Cintas Corporation