Bank Teller / Teller - Full Time

The Teller serves as the primary point of contact for customers and non-customers and provides outstanding customer service throughout the interaction. They perform a variety of customer transactions on a daily basis, provide information, resolve issues and look for opportunities to 1st strengthen the customer relationship through suggestion of other bank products and services.

To obtain employee engagement and retention, within the Customer Service department, and continue to offer top level service while growing our branches, it is imperative that we have well trained employees at all levels. Further discussion with a Customer Service Officer can be made for potential exceptions.

Accept and accurately process all financial transactions.

Maintain responsibility for cash drawer and follow proper balancing procedures.

Provide excellent customer service by providing answers and assistance for customer questions, and concerns.

Cross sell other bank services and refer customers to other departments to help achieve goals set by management.

Learn and maintain knowledge of products, fees and policies, and stay current on offerings to make product suggestions.

Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training; Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.

Bilingual in Spanish preferred.

High school diploma.

Cash handling experience preferred.

Previous sales and customer service experience preferred.

Effective communicator – promotes Union Bank’s customer service philosophy.

Basic math skills and proficient computer skills.

Indoor work – not exposed to outdoor elements or hazards.

PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.

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