Client/Customer Support Rep

divh2About the Role/h2pResponsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction./Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Site responsibility and location of coverage may change based on client and/or division needs. Mail/Courier Services: - Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. - Responds to customer requests. - Performs routine upkeep of equipment. - Records and tracks customer inquiries and fulfillment of requests./ph2About You: The Skills Expertise You Bring/h2pPlease note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Basic computer skills/technical knowledge. - Good customer service and communication skills. - Ability to work with minimal supervision. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers premises. - May require driving between multiple client locations, may also require a personal vehicle (valid drivers license and acceptable driving record necessary). - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties We are providing the anticipated hourly rate for this role: $17.20 to $23.37 hourly./is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. S. patents granted for 41 consecutive years. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at We Are/ppWhere Talent Fosters Innovation. Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation./ppWhat We Offer/ppYoull be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. pp-Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. The Company will not pursue or support visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at #CUSA/ph2Workstyle Description/h2pFull-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days./