Front Desk Receptionist Part Time Flexible Shift

Part‑time Wellness Receptionist

Reports to: Wellness Director

Compensation: $14–15 per hour

Part‑time Weekend Availability a MUST!

Customer Service Create a warm and friendly atmosphere.

Provide a premium level of customer service to the Membership.

Proactively greet all Members and Guests on arrival and engage in genuine and positive interactions.

Be a team‑oriented individual willing to put the team & Member experience first & foremost.

Be well‑versed in club policies and have confidence in enforcing and informing Members of such policies.

A willingness to assist in all areas of the operations, as required.

Ensure Wellness area cleanliness and display standards are upheld.

Daily Responsibilities Provides excellent customer service and monitors daily usage of members and guests.

Ensure all guest fees, service fees, and class fees are correctly charged.

Keep online schedule system up to date with Trainers/Therapists availability and must confirm next day appointments.

Maintain constant communication with massage therapists and personal trainers regarding members' and guests' needs/concerns.

Must be available to work at weekend shifts.

Responsible for daily closing procedures.

Maintains a safe and clean exercise environment within the Wellness Center; equipment cleaning will be required.

Assist with childcare services if needed.

Performs other duties as requested by Wellness Director.

Qualifications Become CPR/AED/First Aid certified within 3 months of employment.

2 years’ front desk reception or similar experience is preferred; must be able to speak clearly over the phone.

Previous fitness and wellness experience is strongly preferred.

Education and Experience High school Diploma, GED, or college degree preferred.

Preferred at least one (1) year of experience in the golf industry.

Knowledge of Golf and past private club experience preferred.

Candidates must possess basic computer skills, working knowledge of Microsoft Word, Excel, and Outlook.

Excellent communication skills, both verbal & written.

Special Requirements Must be able to clearly understand and communicate with Members, guests, and co‑workers in English to include verbally and in writing.

Must be able to work a flexible work week with open availability to include nights, weekends and occasionally Holidays.

Must work well with others as a team and help co‑workers when needed.

Must always be courteous and tactful.

Must possess honesty and integrity.

Benefits 401(k) plan – vested following your first 6 months of employment, company 3% match.

Paid jury duty.

Employee Scholarship Program.

Paid time off.

Free meals.

Uniforms.

Background Check, Drug Test required.

Nicotine‑Free Workplace – Brook Hollow Golf Club prohibits the use of nicotine in any form and is not permitted anywhere on Club property, which includes all land, buildings, structures, and parking lots owned by the Club.

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