Head of Operations & Business Management
Full-time
Resourceful Talent Group
We are seeking an experienced Director of Operations to join a fast-growing company in the merchant cash advance (MCA) industry. Reporting directly to the CFO, you will lead a team of five operations professionals (three onshore and two offshore), optimize core business processes, and help scale the company's operational infrastructure in a fast-paced, high-growth environment.
Lead, mentor, and manage a team of five operations professionals.
Oversee daily operations, including deal processing, payments, reporting, and workflow management.
Manage operational systems, software integrations, and third-party vendors.
Troubleshoot operational and system issues to ensure business continuity.
Partner with leadership to optimize operations and implement new technologies when beneficial.
Proven experience leading operations teams in a fast-paced environment.
Experience in the merchant cash advance (MCA), alternative lending, fintech, or similar financial services industry is required.
Comfortable working across multiple operational systems, software integrations, and third-party platforms.
Experience evaluating and implementing process improvements and operational technologies.
Vacancy posted 11 days ago
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