Customer Service/Sales Processor

Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
The Sales Administrator will accurately and efficiently manage the invoicing of machines and attachments for Machine Division transactions. They must also enter the claims into the Caterpillar system as well as manage and ensure all claims are paid. This position also includes calculation of Salesman commissions.
Upon receipt of deal package from sales team, review quote and signed orders for accuracy, calculate deal gross profit and verify accuracy of rebates applied.
Discuss with sales team regarding issues and clarification on deal packages
Report sales information to vendors
Calculate commissions for sales representatives
To be successful in this position you should have a proven sales record along with successes leading and developing a team. You should possess a strong sense of urgency and desire to provide superior customer service. High school diploma or general education degree (GED)

Familiar with Microsoft Office Suite (Word, Excel, Powerpoint, Outlook, Access) and Adobe Acrobat
Must be able to shift focus as needed and return back to tasks
Ability to discuss issues with sales team, providing appropriate solutions and levels of detail needed
1 to 2 years dealer sales administration preferred
~ Prior experience using an AS400 system

Safety: We value the lives and health of our team and customers above all else.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
We respond quickly to customer needs and hold ourselves accountable for results.
Delivering quality results
Exhibiting superior customer service skills
Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure

• Individual Bonus Opportunities Available
• Financial Wellness Coaching