CUSTOMER CARE TRAINING FACILITATOR

Training Specialist

We're New Horizons In-Home Care. We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities, and medically fragile children. We've been providing care to the Oregon community for over 30 years.

The Training Specialist acts as a role model for new hires by displaying the highest standards of integrity, superb follow-through, consistency, and first-rate customer service. A Training Specialist supports the agency's training program, actively leads its implementation and assesses its outcomes. Identifies training and development needs and supports suitable training initiatives and employee programs that build loyalty to the agency. The Training Specialist is responsible for providing hands-on training and guidance to new and existing caregivers during the course of their employment to include instruction, observation, and documentation of competencies when performing ADLs and IADLs.

Cash in points for fun prizes—our prize catalog is filled with 10,000+ options! We provide countless opportunities to connect with fellow caregivers and staff through our online community platform and office parties. We encourage growth and education at New Horizons, offering scholarship opportunities and an annual $500 education credit—which you can use toward cooking classes, CPR certifications, wellness courses, and more.

Train new employees in agency policies and conduct effective training and orientation sessions

Identify and assess future and current training needs

Deploy a wide variety of training methods

Maintain a keen understanding of training trends, development and best practices

Train new employees in agency policies and conduct effective training and orientation sessions

Identify and assess future and current training needs

Deploy a wide variety of training methods

Maintain a keen understanding of training trends, development and best practices

EEOC Statement New Horizons is an equal opportunity employer and does not discriminate based on race, religion, color, national origin, age, sex, sexual orientation, gender identity or expression, marital status, veteran status, disability, or any other characteristic protected by applicable law. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in all aspects of the employment process, including the application process.

If you need assistance in completing your application, please call View phone number on click.appcast.io.