Service Administrative Professional

Inspection And Service CoordinationBeach Lake Sprinkler Fire Protection Services, a subsidiary of Davis-Ulmer Sprinkler Company, was founded in 1992 and is a well-rounded fire protection company with two offices: Beach Lake, PA and Brooksville, FL. We excel in new construction, renovation, retrofit, and service work for warehouse, distribution, pharmaceutical, hospital, nursing home, industrial, residential and retail markets.At Davis-Ulmer we believe that investing and empowering our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.Due to continued growth, we are looking for an administrative professional to support our Inspection and Service departments. As an Inspection and Service Coordination, you will be responsible for managing schedules, special projects and providing support for the department staff.Job Responsibilities:Handling all the scheduling of our inspectors and service techs.May open new service jobs in the system, or assist salesperson in opening, to ensure correct information has been entered to accurately bill and maintain the job and to receive a job number. May include Job Site/Customer/Vendor creation.Assists in obtaining information needed for each job such as, PO#'s, tax-exempt forms, insurance certificates, utilization reports, credit applications and certified payroll information.Maintains an accurate database, updating customer, job & collection information when neededAccurately prepares and invoices customer per the requirements of the job and the customer to ensure the customers preferred billing procedures are followed. May possibly include credit and rebills, if necessary.Works closely with the customer concerning updates on the job, questions on invoices and/or the receiving of service calls and emergency calls, if needed.Make sure invoicing is being completed in a timely manner and accurately.Maintains service on call calendar and reminders to on call technicians.Scans and uploads documents into each customer folders/files within the electronic document storage system. Maintain job/contract files and organization.Maintains up to date information on service board for outstanding projects.Support Field with Applications and devices. ensure all documentation is collected pertaining to projects. This could include receipts/vehicle violation payment and tracking.Maintains job schedule for all field personnel. Scheduling with customers.Tracking purchase requests and material deliveries for projects.Assists with special projects and other duties as assigned.Qualifications/Education/Experience Requirements:High School Diploma or GED required; Associate's Degree preferredA minimum of two years in an office setting is preferred, with background/familiarity in the fire protection and/or construction industry a plus.Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing.Requires exceptional oral and written communication skills and organizational and time management skills with the ability to work well under stress, despite numerous interruptions.Must have exceptional accuracy and attention to detail.Ability to self-manage and work independently with little supervision.Strong knowledge of Microsoft Office, with advanced Excel skills; as well as, strong general computer skills.Certificates, Licenses, Registrations:Valid driver's licenseNotary Public is a plusPhysical Demands and Work Environment:Office environment with moderate noise levelNeed to move about the office to copy, scan, fax and fileMay require opening of heavy file cabinets with bending, stooping or kneeling to fileRequires the ability to work in a shop environment with exposure to outdoor temperatures from time to timeWhy Choose Davis-Ulmer Family of Companies:Competitive Compensation: We offer competitive pay rates for experienced professionals, ensuring your skills are recognized and rewarded appropriately.Comprehensive Benefits Package: Enjoy an industry-leading benefits package that includes medical, dental, vision, and additional perks, ensuring your health and well-being are taken care of.Strength of the Family: The Davis-Ulmer Family of Companies, with over 30 locations across the East Coast and Midwest, epitomizes the strength of a team-first mindset. Embracing a culture of collaboration, we unite to share knowledge, resources, and best practices across our network of branches. This collective approach strengthens us as a cohesive group, amplifying our impact far beyond what any individual business unit could achieve alone.Backed by APi Group: As a subsidiary of APi Group, a publicly traded, multi-billion-dollar corporation headquartered in Minnesota, we provide the financial stability and support needed for success. Benefit from world-class training and leadership development opportunities, backed by a powerhouse in the Fire Life Safety & Security industry.Long-Term Career Relationships: Many of our employees have been with us for 20+ years! We believe in investing in the right people, fostering enduring professional relationships that benefit both individuals and the company alike. Join us and become part of a community where your dedication is recognized and valued for the long term.Values Match: We prioritize hiring individuals whose values align with ours. Our commitment to value-driven recruitment is a cornerstone of our People/Talent Development Operating Code.Davis-Ulmer and its subsidiaries are affirmative action and equal opportunity employers, and do not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Disability/VeteranDAVIS-ULMER'S ENDURING PURPOSE: "To protect what people value most."Equal Opportunity Employer, including disabled and veterans.