Health & Safety Officers

We are recruitingfor Health Safety Officers lo cated a t the new Glick Recovery Campus, a behavioral health crisis center, which will begin onboarding staff in July 2026.

The Health Safety Officer is responsible for m anaging the safe, therapeutic care of patients presenting with acute mental health disorders in a crisis services setting. Under the supervision of the Director of Nursing, this position provides frontline support to individuals experiencing psychiatric emergencies, with an emphasis on de-escalation, patient safety, and collaborative care. The Health Safety Officer works as an integral member of a multidisciplinary treatment team, contributing to a therapeutic milieu that promotes recovery, dignity, and wellness.

The Centers is a Federally Qualified Health Center (FQHC) and a Community Behavioral Health Center (CBHC) in Cleveland, Ohio, with a focus on providing comprehensive care formedically underserved individuals in our community, especially those with mental health conditions and substance use disorders. In 2026, the Centers, in partnership with Cuyahoga County and the ADAMHS Board, will open the Glick Recovery Campus (GRC), a behavioral health crisis center, including a Crisis Receiving Center, the Rosary Hall Withdrawal Management Unit, and Crisis Stabilization Unit, to serve individuals experiencing behavioral health and substance use-related crises. The GRC will serve as Cuyahoga County’s first 24/7, walk-in behavioral health urgent care and stabilization center, offering people in crisis a safe, welcoming alternative to emergency rooms, jail, or the streets while providing symptom stabilization, connection to community resources and facilitating reintegration into the community.

Shift work may include 8-hour, 10-hour, or 12-hour shifts

Provide immediate, person-centered care to individuals experiencing psychiatric emergencies, including behavioral de-escalation, emotional support, and safety planning

Perform crisis intervention techniques in accordance with facility protocols and approved training (e.g., Observe and monitor patients continuously for changes in mental status, behavior, or safety risk, and communicate observations promptly to the clinical team

Assist with the implementation of individualized treatment and safety plans under the direction of licensed clinical staff

Maintain ongoing surveillance of the unit environment to ensure a safe, therapeutic, and structured milieu for all patients and staff

Identify and address environmental safety hazards in accordance with facility safety protocols

Assists staff with processing new admissions by assisting with safety search and inventory of belongings

Perform physical restraints and participate in behavioral emergencies when necessary for patient or staff safety, following established policy, regulatory standards, and completed training requirements

Conduct regular patient safety rounds and document observations accurately and in a timely manner

Enforce unit rules and expectations in a respectful, trauma-informed manner that supports de-escalation and recovery

Participate as an active member of the multidisciplinary treatment team, contributing patient observations and behavioral data during team huddles and handoff communications

Collaborate with nurses, therapists, case managers, and medical staff to support coordinated care delivery

Communicate patient status changes, safety concerns, and incidents to supervising clinical staff immediately

Attend mandatory team meetings, shift briefings, and required training sessions

Accurately document patient observations, behavioral incidents, restraint events, and care activities in the electronic health record (EHR) in accordance with organizational standards and timeframe

Complete all required forms and records related to safety, seclusion/restraint, and incident reporting

Associate's degree in Psychology, Social Work, Human Services, or a related field preferred.

Certification as a Psychiatric Technician or Mental Health Associate preferred.

Two years of prior experience within a behavioral health facility, corrections facility, healthcare facility, customer service field, or other relevant experience is required.

Familiarity with electronic health record (EHR) systems preferred.

Critical thinking skills, decisive judgment, and the ability to work with minimal supervision.

Cultural competency and commitment to trauma-informed, person-centered care.

Work is performed primarily in a crisis receiving center facility.

Fast-paced, high-intensity environment serving individuals experiencing acute mental health and/or substance use crises.

Exposure to individuals in various states of distress, including those who may be agitated, aggressive, or experiencing severe psychiatric symptoms.

May require responding to crisis situations throughout the facility.

Ability to stand, walk, and remain physically active for extended periods throughout a shift.

Physical stamina and strength sufficient to safely manage patients during behavioral emergencies, including performance of physical restraint techniques per training.

Ability to respond quickly to crisis situations throughout the unit.

Visual and auditory acuity necessary to monitor patient behavior and environmental safety.

May be required to lift or assist with moving patients or equipment.

Follows standard precautions using personal protective equipment as required.

Regular exposure to individuals experiencing mental health crises, trauma, and substance use emergencies.

Access to clinical supervision and peer support to process difficult situations.

Completion of crisis intervention, de-escalation, and physical intervention training required prior to independent patient contact.

Strict adherence to facility safety protocols and procedures.

Required participation in facility safety drills and emergency response procedures.

Use of universal precautions and infection control measures.

Regular interaction with law enforcement, emergency medical services, and other first responders.

Ongoing training in crisis intervention, trauma-informed care, restraint reduction, and safety procedures.

Participation in mandatory staff meetings, trainings, and clinical supervision sessions.

The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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