Salesperson for Retail Sales

Sales Associate Job DescriptionAs a Sales Associate at Lucchese, you serve as a brand ambassador, representing the heritage, passion, and quality that define Lucchese as the pinnacle of Western craftsmanship. In this role, you will foster exceptional relationships with customers, teammates, and the local community, ensuring a collaborative and dynamic store environment.Scope of JobAmbassador Role: Actively engage with customers, teammates, and the surrounding market to build strong relationships and uphold Lucchese's outstanding reputation. Contribute to store initiatives, teamwork, and community involvement to drive overall success.Passion and Product Knowledge: Demonstrate deep knowledge and enthusiasm for Lucchese products, the brand's heritage, and its customers. Accountability and Performance: Take ownership of achieving personal and store goals through results-driven actions. Uphold company policies and procedures while maintaining ethical behavior to minimize shrinkage. Handle all products with care, ensuring proper tagging, organization, and display of merchandise to maintain store standards.Duties/ResponsibilitiesCustomer Engagement: Demonstrate a deep understanding of Lucchese products, heritage, and values to deliver exceptional customer experiences. Share product knowledge and passion to help customers find the perfect product while upholding the brand's legacy.Performance Accountability: Take responsibility for achieving personal and team sales goals with a focus on delivering results. Follow all company policies, procedures, and ethical standards to minimize shrinkage and maintain store integrity.Ensure all merchandise is handled with care, properly tagged, and organized to maintain the store's presentation standards. Maintain a clean, organized, and visually appealing sales floor.Team Collaboration: Work effectively with fellow associates to support the store's operations, goals, and overall success. Maintain Operational Excellence by adhering to company processes, ensuring smooth execution of sales operations, inventory management, and customer service protocols. Actively identify opportunities to streamline workflows and improve efficiency to meet or exceed performance standards.Uphold Data Integrity by accurately recording and updating customer information, sales transactions, and inventory data in all systems. Ensure data is complete, consistent, and error-free to support decision-making, reporting, and overall business success.Required Skills/AbilitiesExcellent customer service skillsMotivated and results drivenStrong attention to detailAbility to work autonomouslyCommission sales experience preferredPrevious retail experience preferredStanding, bending, lifting, climbing stairsAssociates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays.Communicates effectivelyBasic technology experienceSupporting on visual floor sets, ensure that product is replenishedPhysical RequirementsMust be able to lift up to 30 pounds at times.