Network Engineering Manage

An established and growing managed services provider in NYC is seeking a skilled and client-focused Wireless Network Engineer to join its network engineering team. In this role, you will serve as the subject matter expert (SME) for enterprise wireless network design, deployment, and optimization across a diverse client base spanning multiple industries. You will take ownership of the full wireless lifecycle — from predictive surveys and RF design through implementation, validation, and ongoing support — while also maintaining and optimizing the broader network environments that wireless infrastructure depends on.

The right candidate approaches problems with curiosity and precision, takes genuine pride in delivering outstanding client experiences, and can distill complex technical concepts into language anyone can understand.

5+ years of experience in network management, firewall administration, and technical support

3+ years of hands‑on enterprise network architecture, design, and deployment experience

Demonstrated success delivering end‑to‑end wireless network projects from initial assessment and design through deployment, tuning, and long‑term support

Sharp troubleshooting instincts with a structured, methodical approach to diagnosing complex wireless and network issues

Strong written and verbal communication skills with a track record of making technical content accessible to non‑technical audiences

Solid command of core networking fundamentals including IP addressing, DHCP, DNS, and VLAN design

Hands‑on experience implementing wireless security including 802.1X/RADIUS authentication, WPA2/WPA3‑Enterprise encryption, and guest network segmentation

Proficiency with wireless packet capture and analysis tools such as Wireshark or AirPCAP

Comfort supporting Apple ecosystems (macOS, iOS) and common business productivity platforms including Google Workspace

Ability to produce polished technical documentation including network diagrams, AP placement maps, rack elevations, and client‑facing assessment reports

Platforms & Tools (Preferred)
Aruba Central and Aruba wireless access points

Dark fiber and related connectivity solutions

Ekahau Certified Survey Engineer (ECSE) or comparable wireless survey certification

CWNA (Certified Wireless Network Administrator)

CompTIA Network+ or Security+

Designing and deploying enterprise wireless solutions including predictive surveys, RF planning, and post‑deployment validation across high‑density environments

Keeping client network and Wi‑Fi environments running at peak performance across LAN, WAN, firewalls, WAPs, Internet connectivity, and core network hardware

Enforcing wireless security best practices including 802.1X/RADIUS, WPA2/WPA3‑Enterprise encryption, and guest network isolation and segmentation

Functioning as the technical escalation resource for complex wireless and network challenges across both internal staff and the client base

Getting hands‑on with physical deployments — racking hardware, mounting access points, and ensuring all cabling is clean, labeled, and built to last

Producing detailed client deliverables including assessment reports, gap analyses, AP placement maps, rack elevations, and structured cabling plans

Keeping client network documentation accurate and current, including diagrams, configurations, change logs, and troubleshooting references

Proactively monitoring network performance and implementing improvements before issues impact users

Mentoring junior team members on wireless analysis techniques, RF troubleshooting methodologies, and network best practices

Contributing to project scoping and estimates, managing delivery accountability, and keeping stakeholders informed on status and risk throughout

40% — Wireless Network Design, Deployment & Optimization

25% — Network Operations, Support & Troubleshooting

35% — Hands‑on wireless and network engineering, configuration, and troubleshooting

20% — Project coordination, team collaboration, and technology research

Performance Expectation
This role carries a monthly billable hour target in line with the engineering team's performance standards, with expectations communicated during the interview process.

Medical, dental, and vision insurance

Paid time off and company holidays

Ongoing professional development and certification reimbursement support

This is a full‑time exempt salaried position. The nature of managed services means some after‑hours support and occasional travel to client locations should be expected.

Applicants must be currently authorized to work in the US on a full‑time basis now and in the future.

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