Lead Relationship Banker I

Relationship Banker Team Lead

At Regions, the Relationship Banker Team Lead is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. In addition, the Relationship Banker Team Lead is responsible for coaching a team of bankers and will oversee some branch activities in the Branch Manager's absence. Regions' mission is to make life better for our customers and communities, and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. This requires a candidate with strong communication and leadership skills as well as the ability to provide personalized customer service.

Achieves branch targets and goals by proactively identifying customer needs and providing expert level guidance and perspective about Regions' solutions

Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquires new ones

Partners with branch leadership on new business development opportunities and fosters financial wellness within local communities

Provides consistent coaching to junior level bankers to assist with strengthening their product knowledge and identifying customer needs

Educates and advises customers on Regions' Consumer and Business products and services, including all loan and deposit types

Educates customers on emerging technology and digital solutions such as mobile, online and ATM offerings, all designed to make banking easier

Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose

Refers customers to an internal team of experts when additional financial goals and needs are recognized

Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks

This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.

This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). High School Diploma or GED

Two (2) years of banking, sales, and/or customer service experience

Ability to work Saturdays as needed

Ability to handle cash and process cash transactions

Ability to communicate in person, on the phone, and through electronic channels

Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor

Bachelor's degree

Supervisory/management experience

Ability to adhere to policies, procedures, and guidelines

Ability to assist customers with digital banking offerings

Excellent relationship-building skills

Strong communication and customer focus

We will be hosting an Interview Day for the Relationship Banker - Team Lead position in the Jackson, MS market on Thursday, October 15. Candidates who apply and successfully complete the required assessment may be contacted by a Talent Acquisition Partner regarding next steps in the selection process, including potential participation in the Interview Day event.

Full time

Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Employees have the potential to earn commission based on performance against defined metrics and goals.Employees have the potential to earn incentives based on performance against defined metrics and goals.

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Medical, Dental and Vision Benefits

• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Employee Assistance Program
• Equal Opportunity Employer/including Disabled/Veterans

Regions Financial