Flex Ambassador

Workplace Ambassador
The Workplace Ambassador plays a key role in creating an exceptional employee experience by delivering workplace operations through a hospitality-focused approach. This position ensures employees feel welcomed, supported, and connected within a Wells Fargo administrative location. As a trusted partner and visible presence on-site, you will provide attentive service, resolve issues quickly, and foster a sense of community. You will work collaboratively with local workplace teams and other partners to maintain a safe, comfortable, and functional environment for employees.
Serve as a trusted resource and first point of contact for employees, providing assistance with workplace needs and inquiries.
Promote engagement and community by hosting and/or supporting events and activities in partnership with the Site Leader.
Maintain the appearance and functionality of office spaces through proactive walkthroughs and timely issue resolution.
Be mobile throughout the day, regularly walking the site to monitor conditions and assist employees.
Assist new hires and relocators with building orientation, campus tours, and workspace navigation.
Analyze issue trends and collaborate with Facilities and Technology teams to implement preventative solutions.
Support fire/life safety protocols and badge access processes.
Provide local information and resources, including directions, dining, and attractions.

Guide customers to reserved rooms and assist with wayfinding.
Learn and utilize reservation software to manage bookings and troubleshoot scheduling issues.
Support the Connections team with conference center operations, ensuring meeting spaces are prepared and client expectations are met.
Positive, flexible attitude and a strong team player.
Passion for delivering exceptional customer service and creating a welcoming environment.
Proficiency in Microsoft Office tools (Outlook, Excel, Word, PowerPoint).
Medical
Dental
Life Insurance/ AD
Disability Insurance
Retirement Plan
Holiday Time Off (varies by site/state)
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Applications are accepted on an ongoing basis.