Field Service Engineering

This job would be on-the-road traveling and staying in hotels 4 nights a week after completing a 2-4 week training program at our facility in Holland, Michigan.

Field Service Engineer: What the Work Looks Like:

• You will perform field installations and start-ups, preventative maintenance, inspect/conduct performance tests to verify that product complies with manufacturing prints and application engineering/purchase specifications and requirements, and document installed product performance.
• You will conduct training and instruct the product users in proper operation and maintenance of our products.
• You will troubleshoot, repair, and calibrate various operating systems of refrigeration, electronics, and electro-mechanical components utilizing prints and schematics to bring/return products to fully operational condition.
• You will establish, maintain, and develop positive relationships with customers. This involves contacting customers to coordinate service calls at their facility, to generate work, to explain the benefits of refrigeration and controller retrofits, to establish preventive maintenance contracts, and perform general service work.
• Maintain a thorough knowledge of Russells Technical Products' warranty, maintenance, and service policies and procedures
• Maintain vehicle logs, maintenance schedules, and keep detailed field service and travel expense reports.

Our physical manufacturing location is in Holland, Michigan.

Travel:
You will have weekly local and regional travel to customer facilities.

• You will be paid 100% of your hourly wage for travel time.
• $350 per diem paid weekly for personal expenses. 100% of travel costs paid by the company.
• Work vehicle provided.
• Must have at least 2 years refrigeration experience AND a solid understanding of single stage refrigeration. Knowledge of cascade refrigeration a plus. Minimum 2 years work experience or training in commercial / industrial refrigeration or HVAC/R
• Experience with electronics and controls programming
• Work experience in a related service capacity.
• Experience or training in cascade refrigeration systems, EPA Universal Certificate, and work experience in the environmental simulation systems industry are preferred.
• RTP is an equal opportunity employer of individuals with disabilities and all other protected categories under applicable law. Federal Contractor - Drug-Free Workplace.

Thank you for your interest in supporting our hiring efforts. Notice Regarding the Use of Artificial Intelligence in Application Review:
Notice of AI Use in Job Application Review
As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.
35-45 Hourly Wage