Head of Facilities and Maintenance

About Roberts Resorts & Communities:

At Roberts Resorts & Communities, we're on a mission to build community and fulfill dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.

The Facility Manager at an RV resort oversees the maintenance, repair, and overall condition of the resort’s infrastructure, including utilities, grounds, and amenities. They ensure that the resort remains in top operating condition, coordinating routine maintenance and emergency repairs as needed. Additionally, the Facility Manager supervises maintenance staff, manages vendor relationships, and ensures compliance with safety regulations. Performance Objectives:

Establish, prioritize, and follow up on daily maintenance work to be completed by the maintenance team.?

Oversee maintenance projects and manage on-site contractors?

Establish emergency maintenance on-call schedule?

Assist in all aspects of resort maintenance and repair of grounds, facilities, amenities, and various utility systems?

Perform duties in a safe manner, adhering to all safety procedures and properly using safety equipment?

Ensure proper maintenance of all community vehicles and equipment?

Ensure safe storage of all hazardous chemicals/equipment?

Maintain inventory of equipment, tools, and supplies?

Conduct regular inspections of RV guest sites and issue rule reminders, violation notices and follow-ups in accordance with resort guidelines.?

Assist the community manager with aspects of the Capital Expenditures Program, including reviewing budget variances, as needed?

Responsible for the maintenance budget?

Customer Service Skills: Proficient in providing outstanding service to guests and residents, ensuring their needs are met with excellence

Ability to convey information clearly and persuasively to individuals and groups of customers or associates

Maintenance Management: Demonstrated ability to establish, prioritize, and oversee daily maintenance tasks for the maintenance team, ensuring efficient completion and thoroughness. Skilled in coordinating maintenance projects and managing on-site contractors to achieve timely and satisfactory results

Facility Maintenance Expertise: Experienced in all aspects of ground and facility maintenance, including repair of amenities and various utility systems. Capable of prioritizing tasks and following up on completed work to ensure the upkeep of the facility

Thorough understanding and adherence to health, safety, and OSHA standards in all maintenance activities. Proficient in the safe use of equipment and proper handling of hazardous chemicals, ensuring the safety of oneself and others

Inventory Management: Competent in maintaining inventory of equipment, tools, and supplies, ensuring availability when needed for maintenance tasks

Skilled in collaborating with General Manager to establish maintenance schedules, emergency protocols, and capital expenditure plans. Able to lead a maintenance team effectively, providing guidance and support as needed

High School Diploma or equivalent.

Prior experience in facility maintenance or related field preferred.

Familiarity with common maintenance tools and equipment.

Flexibility to work varying schedules, including weekends and holidays if necessary.

Manual dexterity for using facility equipment

Medical, Dental, and Vision Insurance

Employer Paid Life Insurance

PTO and 11 Paid Holidays

Working in an inclusive community

Commitment to Diversity:

Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.

#