Head of Project Management
Saicon
Lead end-to-end Dynamics 365 CRM implementation and enhancement projects.
Manage project scope, timelines, budgets, risks, and resources.
Partner with Sales, Customer Service, Marketing, and IT teams to gather requirements and deliver solutions.
Oversee Dynamics 365 Sales, Customer Service, and Power Platform initiatives.
Manage data migrations, system integrations, testing, and deployments.
Drive user adoption, training, and change management activities.
Provide project status updates to stakeholders and executive leadership.
Key Responsibilities Lead end-to-end Dynamics 365 CRM implementation and enhancement projects.
Manage project scope, timelines, budgets, risks, and resources.
Partner with Sales, Customer Service, Marketing, and IT teams to gather requirements and deliver solutions.
Oversee Dynamics 365 Sales, Customer Service, and Power Platform initiatives.
Manage data migrations, system integrations, testing, and deployments.
Drive user adoption, training, and change management activities.
Provide project status updates to stakeholders and executive leadership.
Required Qualifications 5 years of project management experience.
3 years managing Microsoft Dynamics 365 CRM projects.
Strong knowledge of Dynamics 365 Customer Engagement (CE) modules.
Experience with Agile and/or Waterfall methodologies.
Excellent communication, leadership, and stakeholder management skills.
Preferred Skills PMP, Scrum Master, or Microsoft Dynamics certifications.
Experience with Power Apps, Power Automate, Power BI, and Dataverse.
Knowledge of Azure integrations and CRM data migrations.
Key Technologies Microsoft Dynamics 365 Sales & Customer Service
Power Platform (Power Apps, Power Automate, Power BI)
Azure DevOps
Microsoft Project / Jira
Success Measures On-time, on-budget project delivery.
Increased CRM user adoption and satisfaction.
Successful integrations and high-quality CRM solutions.
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Vacancy posted 2 days ago
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