Host / Hostess - Restaurant (Weekends)

Boka Restaurant Group and Top Chef/Iron Chef winner, Stephanie Izard, are currently seeking a fun and passionate Host to join the team of Duck Duck Goat, located in Chicago’s bustling West Loop!
About Boka Restaurant Group: Boka Restaurant Group is a James Beard Award-winning group, anchored by partnerships with some of American’s greatest chefs. With a firm belief that genuine hospitality makes the world a more human place, we strive beyond convention to believe in and support each other, care for our communities, and work together to build the world we want to live in. View our restaurants here:
About Duck Duck Goat: Chef Stephanie Izard brings her version of reasonably authentic Chinese food to Chicago's West Loop. Duck Duck Goat features hand-pulled noodles, house-made dumplings, wontons, spring rolls, and more, ensuring no diner leaves hungry—or without takeout for tomorrow. The restaurant space represents an “everytown Chinatown”— a dreamlike version of the stores and shops found in all quintessential American Chinatowns.

Host's Responsibilities:
Accountable for ensuring the proper flow of service by managing the seating of guests while providing exceptional guest service and exceeding expectations.
Follow steps of service to provide a quality guest dining experience
Maintain the reservation book during a shift to ensure the proper flow of service
Ensure a professional and friendly communication style with all guests during service, on the phone, or during email communication
Maintain an organized and inviting host stand and coat check area
Ring all to-go food and beverage items and properly handle payments with 100% accuracy
Proactively maintain and update guest notes in the restaurant’s reservation software
Always follow proper sanitation practices
Responsible for completing all opening, mid-shift, and closing procedures in a timely manner
Maintain all required health and sanitation certificates
Weekend and holiday availability

Safely and effectively use all necessary tools, equipment, and cleaning chemicals
Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces