Investigator (Remote/Telework)

Overview Position: Investigator II (Temporary, ONA) – Disaster Assistance Investigator II. The role performs complex investigative and supervisory work in the Other Needs Assistance (ONA) provision of the Federal Assistance to Individuals and Households Program (IHP). Telework-eligible after a 30-day probationary/training period. Travel up to 10%. Eligible for State of Texas benefits.

Essential Job Functions (EJFs) Investigates and documents evidence regarding alleged theft or violation involving agency programs. (15%)

Supervises unit/staff, monitoring output and ensuring compliance with policies and procedures. (15%)

Develops and maintains accounting systems, controls, policies, procedures, and records in conformance with state and federal standards. (10%)

Tracks, monitors, plans, coordinates, or schedules activities to meet deadlines or requirements. (5%)

Serves as liaison for assigned area on complex issues with agency staff or outside entities. (10%)

Completes reports/forms to document findings or determinations (e.g., investigations, hearings, case actions). (10%)

Communicates on an intermediate level with others to provide, exchange, or verify information, address issues, or resolve problems or complaints. (15%)

Provides instruction, guidance, or training to staff. (10%)

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. (5%)

Knowledge, Skills, and Abilities (KSAs) Overall program knowledge, including federal and state guidelines, regulations, programs, policies, and procedures.

Familiarity with federal, state government, and private non-profit disaster recovery assistance agencies and programs.

Investigative practices and techniques.

Court procedures, practices and rules of evidence.

State criminal law violations pertaining to theft, forgery, and fraud.

Skills Interviewing techniques to obtain information, make inquiries, and resolve conflicting statements.

Operating computers for data entry and basic office software (Word, Outlook, Excel).

Working with the public and public groups; effective oral and written communication.

Mathematical computations.

Abilities Monitor unit operations and observe employee performance, including documenting observations.

Conduct interviews and gather facts; coordinate with internal and external partners on fraud investigations and fund re-issuance.

Evaluate findings and prepare clear and concise reports.

Navigate and interpret information in the Federal National Emergency Management Information System (NEMIS).

Set priorities, manage time, and meet deadlines.

Conduct investigations and interpret/apply laws and regulations.

Qualifications and Requirements High School graduate or equivalent.

Experience with Windows-based software preferred.

Experience in investigative data analysis or research report writing or prior disaster assistance experience.

Experience supervising a team.

Experience training others.

Additional Information Initial employment requires signing a Temporary Employment Agreement; position is eligible for State of Texas employee benefits.

Candidates for ONA must pass FEMA background check and obtain FEMA suitability clearance; U.S. citizenship may be required to access data, records, and systems.

Position may require working beyond normal hours, including holidays and weekends; during high-volume disaster response, schedule may extend to six days per week with 10-hour shifts.

Telework eligibility subject to agency policies and supervisor needs.

Nearest Major Market: Austin

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