Parking Valet-Full Time
TPG Hotels Resorts and Marinas
Valet
Job Category: Guest Services
Full-Time
On-site
Lexington, KY 40507, USA
Description
Greet guests in a friendly and courteous manner
Open and close vehicle doors for guests. Assisting in loading and unloading of baggage, boxes, etc. into and out of vehicles
Issue vehicle claim check to guest. Safely park and secure guest vehicle in designed parking area. Label vehicle and keys. Place vehicle keys in designated location
Upon receipt of a valid claim check, safely return vehicle and keys to guest
Answer guest inquiries about hotel services and in-house events, etc
Provide guests information about local features such as shopping, dining, nightlife, and recreational destinations
Immediately notify management of any vehicle requests from guests with possible excessive alcohol consumption or in an impaired condition
Prompt reporting to management all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards
Maintain and clean the designated station; standing ready to assist guests
Maintain designated parking area in neat and orderly condition
On time and at work when scheduled, and in proper uniform
Report all tips in compliance with company policy and IRS regulations
Attend department meetings as scheduled
Consistent professional and positive attitude and actions when communicating with guests and associates
Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken
Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason
Any other tasks / duties as requested by management
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
TPG Hotels Resorts and Marinas
$11 - $13 per hour
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