Head of Project Management

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics
Project Managers (PM's) play the lead role in planning, developing, executing, monitoring, and delivering projects. They are accountable for the entire project scope, budget, team, and resources, leading to the successful execution of the project. The successful completion of a project is built on the core goals of "Happy Client, Happy Team, At a Profit".

Project Managers are generally expected to spend approximately 85% of their time performing as a Project Manager for active projects or bidding, 10% of their time contributing to organizational and departmental improvements, and 5% towards continuing education. Within that, to support and participate in Project delivery, PM may travel approximately 30% of their time.

Project Management
Successful delivery of Project Scope, Schedule, and Budget
Ensure that the Client's vision is considered throughout the Project lifecycle
Sustain Client and Customer satisfaction, exceeding expectations regularly
Internal and external communication of Project status and progress
Management of final deliverables, ensuring TAIT quality throughout delivery
Draw together the engineering, manufacturing, operational and support disciplines to ensure Project success.
Risk monitoring and delay management.
Active Management of Project financials

Participate in translating Client needs into "TAIT language".
Generate or collaborate on Project Proposals and Quotes.
Drive the development of creative and technical solutions.
Commercial, Contractual & Legal
Understand the Project's commercial terms as outlined in the contract, along with contractual & legal relationships formed between TAIT and the project client
Act as a Client advocate within TAIT by ensuring the highest levels of Customer Service and sustaining the boutique experience that our clients have come to expect.
Project Finances & Budgets
Lead the development of "As Sold" budget at the outset of a Project
Maintain ongoing Forecasts to track for deviations throughout Project lifecycle
Monitor and control Project costs and Change Orders (Extras)
Raise early flags for potential risks as well as opportunities
Provide periodic project status reports

Act as the point of contact and accountable individual for the Project to senior leadership and executive teams.
Develop and maintain good relationships with Project Performance and Operations groups
Utilize relationships to resolve challenges, conflicts, or disputes within a Project or between competing Projects
Stay up to date on time clocking, expense report submittals, and other administrative tasks

Identify opportunities for minor and major improvements in the Project Process
Ensure "Lessons Learned" discussions occur for Projects that warrant celebrations of positive outcomes and critical reflection of negative outcomes

Knowledgeable of TAIT's history and capabilities, to represent the Enterprise brand and collaborate with Clients.
Focus on hard skills for tactical application and soft skills for interpersonal communication and effective leadership.
Encouraged to work on projects that expand their knowledge and experience in new markets and submarkets.

HS Diploma/ GED, plus 5+ years experience in Entertainment Industry or Project Management OR Bachelor's degree in Project Management, Engineering, Construction Management, Technical Theatre or Live Event related field, plus 2+ years' experience in Entertainment Industry or Project Management
The ability to prioritize tasks and meet deadlines in a fast-paced and agile environment
Excellent communication and interpersonal skills, with a customer service-oriented mindset.
Strong knowledge of following software:
Microsoft Office including Word, Excel, PowerPoint
Project scheduling (e.g. MS Project, Asana)
Budget management and analysis (e.g. Power BI, Tableau)
Enterprise Resource Planning (ERP) (e.g. Epicor, SAP)
Customer Relationship Management (CRM) (e.g. Zendesk, Salesforce)
Content Management System (e.g. Box, SharePoint, Google Drive)

Ability to be in office Monday - Friday, with travel to job sites up to 30%
Project management experience in concert touring, cruise ships, theatre venues, and/or theme parks
Project Management Professional (PMP) certification
Proven track record of managing profitable projects
Proven ability to prioritize across multiple projects
Commercial and contractual responsibilities
Risk management
Work within a matrixed organizational structure
Must be able to lift or move equipment within material handling guidelines.
Must be able to carry equipment within material handling guidelines.
Work environment involves some exposure to hazards or physical risks which require following basic safety precautions.
Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. Competitive medical, dental, and vision insurance plans

• Health Savings Account (HSA) with employer contributions (HDHP plans)
• Flexible Spending Accounts (Medical & Dependent Care)
• Employer-paid life insurance with optional supplemental coverage
• Employer-paid Short-term with optional long-term disability insurance
• 401(k) retirement plan with company match
• Employee Assistance Program (EAP)
• Paid vacation and 12 holidays

#TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.