Title Processor and Title Closer (No overtime required)

Renovo Financial is a rapidly growing Chicago-based private lender and mortgage servicer working with real estate investors who acquire and renovate single and multi-family residential properties. We pride ourselves on supporting clients by providing unparalleled service, from the loan application through the payoff. Renovo was honored to be named one of Crain's 50 fastest-growing Chicago companies and the 2022 + 2023 Top Workplace winner, as recognized by The Chicago Tribune, and 2023 Best Workplace by Inc. Magazine.
The Closer has two primary responsibilities; to orchestrate a smooth closing on new loans & deliver excellent post-closing customer service. They are expected to zero-in on a closing date and ensure that all necessary parties are consistently updated throughout the loan application process. The Closer is empowered to ensure the client has an amazing experience, with the goal in mind that the client can't imagine a world without Renovo. This position is eligible for overtime.
Customer Service
Proactively reach out to clients and vendors who have no responded to our automatic NPS surveys

Examine waived/marked up title per Renovo's legal counsel instructions
Post-Closing Customer Coordination
Follow-up on upcoming insurance expirations and get policies updated

Success Factors & Matching Measurements (Measurements to be reviewed Monthly and Bi-Annually)
At Renovo, we're building a team that reflects a wide range of backgrounds, perspectives, and skills because we believe diverse voices make us stronger.