Head of Sales Management

Camping World is seeking a Sales Development Manager to join our growing team.As a Sales Development Manager, you will be a key contributor to our enterprise-wide sales initiative. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with our customers.What You'll Do:Oversee the management of sales activity originating from online leads, inbound phone calls, and unsold traffic with the aim of increasing dealership traffic and converting them into sales opportunities.Maximizing sales and profitability of the Business Development CenterUtilize CRM system to track departmental metrics including appointments, calls, sales, and contacts.Ensure continuous and consistent coaching aimed at developing and motivating Sales Development Representatives, fostering a positive and productive atmosphere.Lead by example in appointment setting, shown appointment and sold appointment metricsSupport staff and customers by handing escalated customer engagementsCollaborate with management to educate Sales Associates on Business Development principles.Drive customer traffic through website management, including taking and uploading photos and adding options and attributesStay well-informed about all ongoing marketing campaigns, effectively leveraging them to increase dealership traffic.Recruit, hire and manage the performance of all department employeesMaintain online reputation through active management of review sites and social media channels.Analyze metrics to drive continuous improvement in departmental performance.What You’ll Need to Have for the Role:Previous CRM experience preferredHigh school diploma or the equivalentEffective communication and team building skillsExcellent computer skills with proficiency in Microsoft office productsAt least a year of prior Internet Sales Experience a plusMust be highly organized with great attention to detailGeneral Compensation DisclosureThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

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