Retail Banker Full Time

Universal Banker - North Palm Beach, FL

Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Through this, we help people find the loan or savings product that makes sense for them.

Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them from their professional development to their health and wellness.

We are looking for a great customer service professional to join our team at our North Palm Beach Branch (11701 U.Highway 1, Suite B, North Palm Beach, FL 33408). Our philosophy behind the Universal Banker position is to be proficient in all areas of the branch, which allows you to assist all customers with any product that we offer. This position is ideal for someone who would like to grow through a career in banking. Instead, we focus on creating meaningful connections and handling each customer like a valued member of our family. This is a full time, onsite position. We provide a comprehensive training program to set you up for success from the very beginning.

Open depository accounts (checking, savings, certificate of deposit, IRA's)

Actively identify and resolve customer issues

Take equity line/loan and/or mortgage applications

Carry a pipeline of loans application through closing

Assist customers with banking transactions on the platform, in the teller area, and/or over the phone

High school diploma or equivalent

• 1+ year of recent retail bank teller experience and/or 1+ years of high-volume cash-handling experience
• Outstanding customer service skills, including professional grammar and demeanor
• Recent experience working on the platform with new account openings and resolving customer issues preferred
• Experience taking home equity and/or mortgage applications preferred

Medical, dental, vision, and more

• 11 Bank Holidays + vacation/sick time
• Stock Ownership Allocation
• Growth opportunities
• Mortgage Discount Program
• Education Reimbursement Program

Our anticipated pay range for this position is $18.00 - $26.00 per hour. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.