Head of Sales & Business Operations

Hive is the leading provider of cloud-based AI solutions to understand, search, and generate content, and is trusted by hundreds of the world's largest and most innovative organizations. The company empowers developers with a portfolio of best-in-class, pre-trained AI models, serving billions of customer API requests every month. Hive also offers turnkey software applications powered by proprietary AI models and datasets, enabling breakthrough use cases across industries. Together, Hive's solutions are transforming content moderation, brand protection, sponsorship measurement, context-based ad targeting, and more.
Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Bain & Company, Visa Ventures, and others. Sales Operations Manager

Hive is looking for a strong sales operations leader to provide direction, insight, and strategy across the board. As a Sales Operations Manager at Hive, you will sit cross-functionally across our sales and operations teams and will be responsible for generating actionable sales and go-to-market insights. You will play a critical role in improving and scaling our sales operations and partner with sales leaders to guide and execute on operational initiatives to enhance go-to-market productivity. Our ideal candidate is a natural leader who loves identifying trends and providing data-driven insights. Measure, track, and analyze key sales metrics relevant for our business and create actionable insights from such data
Identify and execute on initiatives to improve sales funnel performance
Partner with the sales team to utilize systems that increase sales efficiency, including CRM and additional sales operations tools
Collaborate with sales and marketing teams to optimize go-to-market processes and tools
Maintain awareness of industry best practices for data maintenance handling as it relates to your role
Adhere to policies, guidelines and procedures pertaining to the protection of information assets
Report actual or suspected security and/or policy violations/breaches to an appropriate authority
Bachelor's degree
You have 3-5 years of experience in operations (or a similar analytical role) at a software company, or 3-5 years of experience in consulting or finance
You have lived and breathed HubSpot and have strong analytical skills that you put to use daily
You can see trends in seemingly dissociated data
You are comfortable with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change
no one needs to push you to excel -- that's just who you are
The work you do here will have a noticeable and direct impact on the development of the company.
stock options may be offered in addition to the range provided here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. If you would like more information about how your data is processed, please contact us.