Facilitator- Weekends

Boutique Facilitator
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. Our belief in the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We value the perspective, experience, and potential you could bring to CHANEL.

About the Role
We are looking for a Boutique Facilitator, someone passionate about providing the highest standards of service and who will be trained to be well‑rounded in all activities within the boutique. They will be crucial to the success of the operations within the boutique. As a multi‑functional, “generalist” support role, the Boutique Facilitator assists the sales associates and the boutique to maximize client‑facing time and will support all areas of the boutique as needed.

Responsibilities

Deliver exceptional customer service based on CHANEL’s service mantra, including welcoming and greeting all clients and hosting

Be the ultimate brand ambassador by providing continuous sales and service support

Support the operations team in maintaining the incoming and outgoing shipments processes, assisting with inventory cycle counts and daily re‑ticketing

Assist and support Fashion Advisors with packaging

Support opening and closing of registers and assist with handling cash and deposits

Effectively conduct administrative responsibilities (answering phone calls to resolve client issues promptly and professionally)

Qualifications

Ability to thrive in a team environment and work collaboratively

Understanding of, and passion for, client experience

Excellent communication skills

Foreign language skills are preferred but not required

Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives

Curiosity and desire to learn and grow professionally within the world of CHANEL

Position Logistics

Minimum 1 year of related experience

Minimum High School Diploma

Able to lift 15 lbs.

Must have flexible schedule with the ability to work late nights, weekends, and some holidays

Requires in‑store presence to facilitate the opening and closing of the boutique, the receiving of inventory, and shipping of product to support sales

Compensation

The anticipated hourly rate range for this position is $24.70 through $28.03. Base salary is one component of the total compensation for this position. Other components may include additional compensation, benefits, and perks.

Benefits and Perks

Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund

Family and care‑giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)

Generous paid time off policies to include vacation, holiday, sick and volunteer days

401K and other incentives

Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account, and Employee Assistance Program

Life insurance, accidental death & dismemberment, short‑term disability, long‑term disability, health advocate, international business travel accident & medical, and commuter transit & parking

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