Head of Programme Management

Equitable Access Supervisor, Senior Youth and Family Programs Coordinator, Community Healthcare Programs Coordinator, and Registered DietitianFLSA Status: ExemptJob Location: 70 Corporate Woods Dr., Louis Area Foodbank's vision of a nutritionally secure Missouri and Illinois. Through community needs assessments, data analysis, research, and collaboration, the Programs Manager leads the development, implementation, evaluation, and continuous improvement of programs designed to increase equitable access to nutritious and culturally appropriate food and other resources throughout the Foodbank's 26-county service area.The Programs Manager provides strategic and operational leadership to the Equitable Access and Health and Wellness teams, establishing goals, measuring outcomes, and developing innovative and replicable program models that address immediate needs while reducing barriers to long-term food and nutrition security. This position works collaboratively across the organization and with community stakeholders to identify emerging needs, implement evidence-informed practices, evaluate impact, and continuously strengthen the Foodbank's programs and services. ObjectivesDevelop a comprehensive understanding of the geographic, economic, systemic, and individual barriers affecting food and nutrition security throughout the Foodbank's service area, including awareness, stigma, transportation, and physical access.Establish strategic direction, priorities, goals, key performance indicators, and desired outcomes for the Equitable Access and Health and Wellness teams.Lead the creation, development, piloting, evaluation, and continuous improvement of programs designed to increase access to nutritious and culturally appropriate food and reduce barriers in communities experiencing high rates of food insecurity and limited food access.Stay informed of emerging research, trends, and evidence-informed practices related to hunger relief, nutrition security, health and wellness, and strategies to address the root causes of food insecurity.Provide leadership, coaching, goal setting, performance management, and ongoing professional development to the Equitable Access and Health and Wellness teams. Duties and ResponsibilitiesPartner with organizational and departmental leadership to establish outcome-based goals that increase equitable access to nutritious and culturally appropriate food throughout the Foodbank's 26-county service area.Identify gaps and barriers in access to hunger relief programs and collaborate with the Partner Services team to develop solutions, including strengthening the capacity of existing community partners and identifying opportunities for new partnerships.Lead the development, implementation, evaluation, and continuous improvement of programs and services aligned with identified community needs and the Foodbank's Strategic Direction.Develop and lead programmatic strategies, including goals, measurements, and desired outcomes, that advance food and nutrition security. This includes initiatives such as food insecurity screenings in healthcare settings and follow-up services designed to connect neighbors with appropriate resources.Incorporate evidence-informed nutrition strategies, education, outreach, client choice, and Healthy Eating Research (HER) guidelines into appropriate programs and partner models.Develop and maintain standard operating procedures, policies, program criteria, logic models, evaluation tools, and other resources that improve program consistency, efficiency, effectiveness, and impact.Monitor program operations and activities to ensure compliance with applicable legal and regulatory requirements, grant requirements, organizational policies, and established program standards.Analyze program and community data to evaluate outcomes, identify trends and opportunities, measure effectiveness, and develop improvement plans when needed.Collaborate across departments to gather input and support the development and implementation of programs and services that address identified community needs.Partner with Philanthropy and Marketing and Communications to clearly communicate program outcomes and community impact to donors, stakeholders, and community members and provide programmatic support for fundraising proposals and other funding opportunities.Monitor grant requirements, program budgets, and applicable deliverables to ensure appropriate stewardship of resources and fulfillment of donor intent.Represent the Foodbank in community meetings, collaborative initiatives, public forums, and other external settings. Develop relationships with stakeholders and community leaders who can help advance the Foodbank's mission and strengthen community impact.Develop an in-depth understanding of the resources, capacity, challenges, opportunities, community conditions, and relevant data across the Foodbank's service territory.Support network and neighbor needs assessments, surveys, focus groups, and other opportunities to gather community input and feedback.Champion the effective adoption and utilization of Foodbank tools, technology, software, and systems throughout the department.Develop, execute, and maintain annual departmental work plans, including budgets, calendars, goals, key initiatives, and performance measures.Lead and support implementation of the Foodbank's Nutrition Policy and applicable Healthy Eating Research guidelines across programs and departments.Establish clear performance expectations and provide ongoing feedback, coaching, professional development, and performance management for direct reports.Identify opportunities to meaningfully incorporate volunteers, interns, and AmeriCorps members into appropriate programs and services.Actively participate in the Foodbank's disaster preparedness and response efforts, including supporting preparedness of community partners and overseeing emergency food distributions and programmatic response activities when needed.Serve on organizational and strategic committees as designated, including the Partners and Programs Committee of the Board, Disaster Response Team, and applicable Feeding America committees.QualificationsBachelor 's degree in nonprofit administration, public health, nutrition, social work, community development, business, or a related field, or an equivalent combination of education and relevant professional experience preferred. Advanced education or coursework in management, program evaluation, public health, nutrition, or dietetics is a plus.Minimum of three years of experience in program management, including demonstrated experience developing, launching, managing, and evaluating programs. Experience in a nonprofit, community-based, public health, or human services environment preferred.Minimum of three years of experience supervising, coaching, developing, and motivating staff.Demonstrated experience in program development, project management, compliance, evaluation, and continuous improvement.Knowledge of program evaluation methodologies, outcome measurement, and key performance indicators.Experience utilizing data to evaluate program effectiveness, identify trends, inform decisions, and communicate impact.Experience developing and managing program budgets and grant-funded initiatives preferred.Strong analytical, critical-thinking, problem-solving, and conflict-management skills.Excellent organizational skills and attention to detail, with the ability to manage multiple priorities and projects in a changing environment.Excellent interpersonal and relationship-building skills with a demonstrated community and customer focus.Proficiency with Microsoft Office Suite and web-based applications, with the ability to quickly learn and adapt to new technology.Ability to establish and maintain effective working relationships with diverse community partners, stakeholders, colleagues, and other constituencies.Bilingual skills are a plus.Work Schedule This role follows a Monday through Friday schedule during standard business hours and is primarily onsite to support collaboration and operations. As an eligible position under our Work From Home policy, this role offers the flexibility to work remotely up to two days per week after 90 days of employment. Occasional evening and weekend hours may be required to support events and community engagement activities. Louis Area Foodbank operates on a dynamic, single-campus environment that brings together our office spaces, warehouse, Volunteer Center, and Agency Dock-all in one location. Work is primarily performed in a professional office setting, with extended periods of sitting, computer use, and communication. This integrated environment offers regular interaction across teams and mission-driven operations, with occasional exposure to active work areas, including forklift activity. The role may require frequent walking between spaces, including on concrete surfaces, as well as standing, bending, and reaching as needed. Frequent interaction occurs in person, by phone, and through virtual platforms. Louis Area Foodbank, every role contributes to building a stronger bi-state region by nourishing people, strengthening communities, and transforming systems. Guided by our EPIC values-Evolve, People-Centric, Integrity, and Courage-we show up each day committed to making a meaningful difference for those we serve and for one another. Working alongside nearly 600 hunger-relief partners, we help provide food and support to more than 400,000 people each year across 26 counties in Missouri and Illinois. As the region's leading organization in food distribution and hunger relief, we continuously evolve by learning, adapting, and finding better ways to serve our neighbors and communities. In addition to meaningful work that supports our community, we offer a competitive total rewards package designed to support you both personally and professionally, including:Competitive pay based on experienceGenerous paid time off, including PTO, floating holidays, a birthday holiday, and occasional early release days403(b) retirement plan with company matchComprehensive medical, dental, and vision coverageCompany-paid life insuranceShort-term disability coverageOpportunities for professional growth and development Social Responsibility StatementYou are welcome at the St. We cultivate a fair work environment that fosters belonging and respects and values people with varied backgrounds, demographics, identities and disabilities. This enables us to nourish people, empower communities, and transform systems. We are committed to building a team that reflects the neighbors and communities we serve in the bi-state region to enhance engagement and connectivity with all key stakeholders. Performance of other duties may be requested. Evaluations will be in part based upon performance of the tasks listed in this job description. The job description is not an employment contract.